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#WeAreGreenKey: Spotlight on Mariam Abdallah  

Welcome back to #WeAreGreenKey, where we shine a spotlight on our powerhouse recruiting team.   

Mariam Abdallah, Recruiter on our Accounting and Finance team, brings over three years of experience in recruiting, with a specialization in the accounting and finance sectors. Throughout her career, she has developed a keen understanding of the industry’s unique demands and challenges. Mariam’s journey in recruitment has been marked by a dedication to helping professionals find their ideal roles and supporting businesses in building strong, effective teams. 

What inspired you to pursue a career in accounting support/financial services recruitment? 

Originally, I was a health major, but a friend pointed out that I had a great personality for recruiting. At the time, I had no idea what recruiting even was, but I decided to give it a try. I eventually found myself in the field of accounting and finance recruiting, discovering a passion for helping people navigate these complex areas. Working with accounting and finance professionals, I realized how crucial their roles are in running a business. This experience allowed me to learn about their work and appreciate the intricacies of their field. I fell in love with the process and decided to stick with accounting and finance. It’s incredibly rewarding to support these professionals and contribute to the success of businesses. 

What do you enjoy most about your job? 

What I enjoy most about my job is definitely the relationship aspect. Helping people and creating meaningful connections is incredibly rewarding because, at the end of the day, you’re assisting them in providing for their families or themselves. It’s a feel-good moment for both parties. These relationships often lead to referrals and continued support, whether from friends or family. Being there for them, listening, and supporting them from day one is the best feeling ever. It’s all about being able to say thank you and knowing you’ve made a positive impact. 

How do you stay updated with the latest trends and changes in the industry? 

I find online resources incredibly helpful, especially ChatGPT. Despite some mixed feelings about it, ChatGPT provides valuable assistance. Additionally, talking to people in the industry is crucial. They offer the latest information on salaries and market trends. Engaging with people in the market is the best way to get accurate and reliable information. 

What strategies do you use to find and attract top talent in the accounting and financial services sectors? 

To find and attract top talent within the accounting and finance sectors, it’s crucial to understand what candidates are looking for. Even during the initial call, gathering insights from candidates, even if they aren’t a fit for the current role, is valuable for future placements. Many accounting and finance professionals experience burnout, so understanding their needs and providing what they seek is key. Flexibility, work-life balance, and career growth opportunities are often top priorities. While many are returning to on-site work, focusing on the benefits that matter to them can make a significant difference. By addressing these needs, we can better attract and retain top talent who are looking to advance their careers. 

How do you balance the needs of your clients with the career aspirations of the candidates you work with? 

Balancing the needs of clients with the aspirations of candidates often involves educating the client about the current market. Clients sometimes seek very niche skills, so it’s important to provide them with realistic expectations. We present multiple candidates for the same role and gather feedback to understand why a candidate may not be a fit, even if they seem ideal. This feedback helps us advise the client on potential flexibility, such as considering hybrid roles. Educating clients about market realities and available talent helps in finding the right fit, even if it takes longer. 

What trends are you currently seeing in the accounting support/financial services job market? 

Besides the return to the office trend, another significant trend in the accounting and finance industry is the preference for remote work. Many professionals feel they can effectively perform their roles from home since their work primarily involves numbers. Additionally, candidates are seeking higher salary ranges, aiming to maximize their earnings in a competitive market. 

Oct 11, 2024

Green Key Unlocked: The Role of Mentorship in Employee Retention

Retaining top talent has become a critical challenge for many organizations in today’s competitive job market. However, mentorship opportunities have proven to be an effective strategy. Mentorship programs not only foster professional growth but also play a crucial role in enhancing employee retention. We connected with Partner, Adina Goldman and explored the multifaceted benefits of mentorship and how it contributes to retaining valuable employees.

“In today’s corporate world where many employees are either working in a hybrid or remote capacity, businesses need to take a strategic approach to employee engagement to make individuals feel connected to the organization. Mentorship programs create an important opportunity for employees to build relationships with colleagues who they may not otherwise meet during the regular course of business. Not only will employees be able to leverage a mentorship program for career development, skills enhancement, etc., but they will also feel a deeper sense of belonging to the organization by establishing these strong ties in the workplace,” Adina noted.

Understanding Mentorship

According to Indeed, Mentoring programs are structured partnerships between an experienced staff member and a new employee. While such workplace relationships may form informally, a formalized program can be a positive experience for future employees. These programs can also help encourage positive professional relationships between individuals and their colleagues, and allow new team members and senior employees to develop a variety of transferrable skills, including collaboration, communication and leadership.”

There are a few different types of programs including, these highlight by Forbes: “Traditional Mentorship, Reverse Mentorship, Group Mentorship, Virtual Mentorship, Peer-to-Peer Mentorship, Sponsorship, and Onboarding Mentorship.”

Benefits of Mentorship for Employees

  • Career Development: Mentorship provides employees with a clear career path and the necessary guidance to achieve their professional goals. Mentors share their experiences, offer advice, and help mentees navigate their career trajectories.
  • Skill Enhancement: Through regular interactions, mentors help mentees develop new skills and improve existing ones. This continuous learning process keeps employees engaged and motivated.
  • Increased Job Satisfaction: Employees who feel supported and valued are more likely to be satisfied with their jobs. Mentorship fosters a sense of belonging and recognition, which are key factors in job satisfaction.
  • Emotional Support: Mentors provide a safe space for mentees to discuss challenges and seek advice. This emotional support helps reduce stress and enhances overall well-being.

Benefits of Mentorship for Organizations

  • Higher Retention Rates: Employees who participate in mentorship programs are more likely to stay with the organization. The support and development they receive through mentorship increases their loyalty and commitment.
  • Knowledge Transfer: Mentorship facilitates the transfer of knowledge and expertise from experienced employees to newer ones. This ensures that valuable institutional knowledge is preserved and passed on.
  • Improved Performance: Mentored employees often show improved performance due to the continuous feedback and guidance they receive. This leads to higher productivity and better outcomes for the organization.
  • Positive Workplace Culture: Mentorship programs contribute to a positive and inclusive workplace culture. They promote collaboration, mutual respect, and a sense of community within the organization.

Implementing an Effective Mentorship Program

To maximize the benefits of mentorship, organizations should consider the following steps:

  • Define Clear Objectives: Establish clear goals for the mentorship program, aligning them with the organization’s overall objectives.
  • Select the Right Mentors: Choose mentors who are not only experienced but also possess strong interpersonal skills and a genuine interest in developing others.
  • Provide Training: Offer training for mentors to ensure they have the necessary skills and knowledge to guide their mentees effectively.
  • Monitor and Evaluate: Regularly assess the mentorship program’s effectiveness through feedback from participants and make necessary adjustments.

Mentorship is a powerful tool for enhancing employee retention. By investing in mentorship programs, organizations can foster a supportive environment that promotes professional growth, job satisfaction, and loyalty. As a result, they can retain their top talent and maintain a competitive edge in the market.

Oct 4, 2024

Evaluating Candidates Holistically: More Than Just a Resume

In the fast-paced world of recruitment, finding the right candidate goes beyond just reviewing resumes. While a resume provides a snapshot of a candidate’s qualifications and experience, it often fails to capture the full picture of their potential. A holistic candidate evaluation approach considers various aspects of a candidate’s profile, ensuring a more comprehensive assessment. Here’s how you can implement a holistic evaluation process in your recruitment strategy.

Understanding Holistic Evaluation

According to LinkedIn, “Holistic candidate evaluation involves looking beyond just the credentials listed on a resume. Employers seek to assess not only a candidate’s qualifications but also their personality traits, values, and work ethic. It allows recruiters to make a more informed decision by considering a candidate’s potential fit within the company culture.”

The went further to highlight that, “Holistic evaluation methods may include behavioral assessments, situational judgment tests, and structured interviews to gain insights into a candidate’s behavior and decision-making process.”

Key Components of Holistic Evaluation

Skills and Competencies

While resumes list skills, practical assessments can provide a deeper understanding of a candidate’s abilities. Consider using:

  • Skill-based tests: These can include coding challenges, writing samples, or design tasks relevant to the job. Recruiting Daily.com notes, “Implement job-specific tests or simulations to evaluate technical proficiency. According to the latest data from the Society for Human Resource Management (SHRM), 82% of companies use some form of skill assessment during the hiring process, underscoring its importance in verifying technical capabilities. Also, companies that use skill assessments report a 24% higher quality of hire, highlighting the effectiveness of this method.”
  • Simulations: Create scenarios that mimic real job tasks to see how candidates perform in practical situations.

Personality and Behavioral Traits

Understanding a candidate’s personality and behavior can help predict how they will fit into your team and company culture. Tools to consider include:

  • Personality assessments: Tests like the Myers-Briggs Type Indicator (MBTI) or the Big Five Personality Traits can provide insights into a candidate’s personality.
  • Behavioral interviews: Ask candidates about past experiences and how they handled specific situations to gauge their behavior and decision-making process.

Cultural Fit

A candidate’s alignment with your company culture is crucial for long-term success. Evaluate cultural fit by:

  • Cultural fit interviews: Discuss your company values and ask candidates how they align with them. Recruiting Daily.com also said, “Include questions about company values, preferred work style, and team dynamics. This step is vital as a poor cultural fit can lead to decreased job satisfaction and higher turnover rates. According to a study by the Harvard Business Review, up to 80% of employee turnover is due to poor hiring decisions related to cultural fit. Additionally, companies with established cultures see a 4x increase in revenue growth.”
  • Team interactions: Arrange informal meetings or group activities with potential team members to observe interactions and compatibility.

Potential for Growth

Assessing a candidate’s potential for growth ensures that you are hiring not just for the present but also for the future. Consider:

  • Learning agility: Evaluate how quickly a candidate can learn new skills and adapt to changes.
  • Career aspirations: Discuss the candidate’s long-term career goals and how they align with the opportunities your company can provide.

Implementing Holistic Evaluation

Structured Interview Process

Develop a structured interview process that includes a mix of technical, behavioral, and cultural fit questions. This ensures a balanced assessment of all key components.

Collaborative Hiring

Involve multiple stakeholders in the hiring process, including team members, managers, and HR professionals. This collaborative approach provides diverse perspectives and reduces bias.

Continuous Feedback and Improvement

Gather feedback from candidates and interviewers to continuously improve your evaluation process. Regularly review and update your assessment tools and criteria to ensure they remain relevant and effective.

Benefits of Holistic Evaluation

  • Better Hiring Decisions: A comprehensive assessment leads to more informed hiring decisions, reducing the risk of bad hires.
  • Improved Employee Retention: Candidates who are a good fit for the role and company culture are more likely to stay and thrive.
  • Enhanced Candidate Experience: A thorough and thoughtful evaluation process reflects positively on your company, enhancing your employer brand.

In today’s competitive job market, going beyond the resume is essential for finding the best talent. By adopting a holistic candidate evaluation approach, you can ensure a more comprehensive and accurate assessment of candidates, leading to better hiring outcomes and a stronger, more cohesive team. If you’d like to explore how we can assist you with adopting a holistic approach, be sure to contact one of our seasoned recruiters!

#WeAreGreenKey: Spotlight on Tim Hartill

Welcome back to #WeAreGreenKey, where we shine a spotlight on our powerhouse recruiting team. 

For nine and a half years, Tim Hartill, Principal on our Healthcare team, has been a cornerstone of the Healthcare division. He began his journey with us as a recruiter, where he quickly made a name for himself by connecting top talent with the right opportunities. His transition to the sales side showcased his adaptability and skill in building client relationships. Now, a principal, Tim leverages his extensive experience in both recruitment and sales to lead our firm with vision and expertise.

Can you share a bit about your career journey and what led you to become a healthcare recruiter?

From a young age, I was deeply involved in sports and developed a strong passion for the healthcare aspects of athletic and general lifestyle. When it came time to choose a career, I wanted to pursue something I was familiar with and passionate about, which led me to recruiting. Recruiting is a competitive, fast-paced environment, much like sports, and this transition felt natural and has worked out well for me overall. I was initially torn between pursuing sports training or going back to school to become a physical therapist, but ultimately, I chose recruiting, and it has been a fulfilling path.

What do you find most rewarding about your job?

I truly enjoy the interaction involved in helping people take the next step in their careers and assisting clients in finding those tough-to-fill candidates and jobs.

Being in a leadership role, how do you approach team management?

Everyone has different styles for managing their team and interacting with colleagues at all levels. It’s important to play to everyone’s strengths and help them with their weaknesses. Getting to know everyone around you is definitely a key part of this process.

What skills do you believe are essential for success in healthcare recruiting?

Staying organized is crucial. We work with various clients and different jobs, handling both contract and direct hire placements. Organization is key in recruiting in general, but it’s especially important in our healthcare division.

What strategies do you use to ensure a positive candidate experience?

Understanding what candidates are looking for is crucial. We delve into their big life goals, whether it’s salary, location, or family benefits. Identifying these key factors ensures their next career step is the right one. The last thing we want is for someone to feel uncomfortable in their new position. We aim for them to stay with the client until they retire.

We also focus on building personal relationships with candidates, truly getting to know them. Unlike other agencies that may see them as just a number or a placement, we prioritize each individual’s unique needs and aspirations.

How do you see the field of healthcare recruitment evolving in the next few years?

In the next few years, I see the field of healthcare recruitment evolving significantly. Many states are currently struggling with nursing shortages across the board, and they are actively seeking ways to address this issue and ensure adequate coverage. Travel nursing and contract nursing have become significant solutions, and I expect their importance to grow. Additionally, there will be an increasing demand for higher-level placements, such as nurse practitioners and physicians, especially in developing urban areas. The focus will likely shift towards more flexible and innovative recruitment strategies to meet these growing needs.

What sets your team apart from other healthcare recruiting teams? 

What sets us apart in recruiting is our focus on building strong relationships with our candidates. We have a great rapport with all of our candidates, many of whom are repeat contractors and placements. They return to us because they’ve had positive experiences and are looking for the next step in their careers. On the client side, clients come to us because we excel at finding and identifying the right candidates for niche roles. Our dedicated team is adept at filling even the most difficult positions.

Sep 27, 2024

How Recruiters and Companies Can Support Employees During Layoffs

Layoffs are challenging for everyone involved, from the employees who are directly affected to the recruiters and companies managing the process. However, with thoughtful planning and compassionate execution, recruiters and companies can provide significant support to employees during these difficult times. Let’s explore some strategies to consider:

Transparent Communication

Open and honest communication is crucial during layoffs. LinkedIn notes, “Ensure that you provide clear, concise information about the process, timelines, and what your employees can expect next. Avoid jargon and be as transparent as possible. This reduces uncertainty and rumors, which can cause unnecessary stress. Your goal is to make sure everyone understands the situation and feels informed about the decisions being made.”

Offering Outplacement Services

Outplacement services can be a valuable resource for employees who are being laid off. These services often include career counseling, resume writing assistance, interview preparation, and job search support. By offering outplacement services, companies can help employees transition to new opportunities more smoothly.

LinkedIn, reiterated, “Providing resources to those affected by layoffs can make a significant difference. This might include career counseling, resume workshops, or job placement services. By offering these resources, you help ease the transition and demonstrate that you care about their future success. It’s not just about helping them leave your organization, but also about setting them up for success elsewhere.”

Providing Emotional Support

Layoffs can take a significant emotional toll on employees. Providing access to mental health resources, such as counseling services or employee assistance programs (EAPs), can help employees cope with the stress and uncertainty. Encouraging a supportive work environment where employees can openly discuss their feelings is also important.

Financial Assistance

Where possible, offering severance packages and extended benefits can provide a financial cushion for employees as they search for new jobs. Additionally, providing information about unemployment benefits and other financial resources can help employees navigate their options.

Networking Opportunities

Facilitating networking opportunities can help employees connect with potential employers and industry professionals. Hosting job fairs, networking events, or providing introductions to recruiters can open doors for employees seeking new positions.

Maintaining a Positive Relationship

Even after layoffs, maintaining a positive relationship with former employees can be beneficial. Offering to provide references, staying in touch through alumni networks, and celebrating their future successes can help preserve goodwill and potentially lead to rehiring opportunities in the future.

Layoffs are never easy, but by prioritizing transparent communication, offering outplacement services, providing emotional and financial support, facilitating networking opportunities, and maintaining positive relationships, recruiters and companies can help employees navigate this challenging time with dignity and respect. Supporting employees during layoffs not only helps them transition to new opportunities but also reinforces a company’s commitment to its workforce. If you’ve recently been affected by a layoff and are seeking guidance on your next steps, check out our latest job openings and connect with one of our seasoned recruiters for personalized support.

The Great Return: Navigating the Transition Back to Office Life

As the world gradually emerges from the shadow of the pandemic, many companies are calling their employees back to the office. This transition, often referred to as “The Great Return,” presents both challenges and opportunities for employees and employers alike. In this article, we’ll explore the various facets of this transition and offer strategies for a smooth return to office life while maintaining a healthy work-life balance.

Challenges of Returning to the Office

Adjusting to Commutes: After months or even years of working from home, the daily commute can feel like a daunting task. The time spent traveling can impact personal schedules and increase stress levels.

Rebuilding Office Routines: Employees must readjust to office routines, which can include adhering to dress codes, scheduled breaks, and in-person meetings. This shift can be overwhelming for those who have grown accustomed to the flexibility of remote work.

Health and Safety Concerns: Despite the easing of pandemic restrictions, health concerns remain. Employees may worry about the risk of infection, especially in crowded office spaces.

Work-Life Balance: The return to the office can blur the boundaries between work and personal life. The convenience of handling household tasks during breaks or spending more time with family may be reduced.

In fact, TenThousandCoffees.com noted that, “A FutureForum survey found 72% of employees weren’t satisfied with their level of flexibility at work. For most employees, eliminating the commute offers opportunities for better work-life balance. It allows them to create a work experience that fits better with the responsibilities of their personal lives, whether that includes scheduling doctor appointments or balancing childcare.”

Opportunities of Returning to the Office

Enhanced Collaboration: In-person interactions can foster better communication and collaboration among team members. Spontaneous brainstorming sessions and face-to-face meetings can lead to more innovative solutions.

Networking and Relationship Building: Being physically present in the office provides opportunities for networking and building stronger relationships with colleagues and supervisors.

Access to Resources: Offices often provide resources that may not be available at home, such as specialized equipment, faster internet, and a dedicated workspace free from household distractions.

Structured Environment: The office environment can offer a more structured routine, which can enhance productivity and focus for some employees.

Strategies for a Smooth Transition

Gradual Return: If possible, opt for a phased return to the office. Start with a few days a week and gradually increase the frequency. This approach allows employees to adjust at their own pace.

Flexible Work Arrangements: Encourage flexible work arrangements, such as hybrid models, where employees can split their time between home and the office. This flexibility can help maintain work-life balance.

Open Communication: Foster open communication between employees and management. Address concerns and provide updates on health and safety measures. Regular check-ins can help employees feel supported.

Mental Health Support: Provide resources for mental health support, such as counseling services or stress management workshops. Encourage employees to take breaks and prioritize self-care.

TenThousandCoffees.com, also stated, “Improve employee engagement and experience during RTO by:

  • “Fostering in-person connections: Instead of relying on spontaneous coffee chats, help expand networks and relationships with structured connectivity programs. According to the Institute of Leadership and Management, 77% of respondents listed genuine relationships as the most important factor in determining job satisfaction.”
  • “Creating opportunities: Implement mentorship or sponsorship programs to help employees reach their career goals.”
  • “Build belonging: Help diverse employees (and beyond) feel connected to their peers—no matter where they work—through DEI development programs.”

Navigating the transition back to office life is a multifaceted process that requires careful planning and consideration. By acknowledging the challenges and leveraging the opportunities, employees and employers can work together to create a positive and productive work environment. With the right strategies in place, “The Great Return” can be a smooth and successful journey for all.

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