Systems Administrator

Responsibilities/Job Duties: 

• Support the implementation and management of company-wide services such as authentication, phone, video calls, email, etc. 
• Manage the configuration and operation of network-based operating systems 
• Provide technical support for network hardware and software issues 
• Review server logs and resolve recurring errors and issues 
• Provide technical expertise and work cross-functionally to implement scalable service solutions 
• Monitor the systems daily and respond to performance or security concerns 
• Monitor and maintain company firewalls, and monitoring tools 
• Review logs and respond to errors, threats, and issues 
• Perform scheduled hardware/software maintenance on network and server equipment 
• Verify backups of network data and perform routine tests of backup systems including full system restore or rebuild 
• Assist in the roll out of new software programs or upgrades to servers and client computers 
• Support LANs, WANs, VPNs, internet, company intranet, and corporate systems 
• Document system setup and configuration and maintain change logs and network diagrams 
• Additional duties include processing technical support tickets, generating/updating team documentation as required, and performing service checks for the deployed enterprise environment 
• Other assignments as designated by department manager 

Qualifications: 

• Degree in Computer Science or related field 
• Relevant experience in IT field as a Systems Administrator, or similar 
• Knowledge of system vulnerabilities and security issues 
• Experience with backup software and procedures 
• Experience with antivirus/malware products 
• Advanced analytical and troubleshooting skills 
• Strong written and oral communication skills 
• Ability to document procedures for both technical and end-user communities 
• Strong interpersonal skills required to communicate with a variety of interdisciplinary teams and users