Medical Receptionist

Responsibilities:

–         Greets visitors, investigates visitor clearance, issues temporary badges to cleared visitors, and maintains visitor log.

–         Routes Participant issues to the appropriate department. Refer complaints to the A&G department promptly.

–         Ensure employees, upon entry, are wearing their id badge.

–         Answers and correctly routes phone calls. Responds to basic inquiries.

–         Sends phone call messages via email to staff.

–         Receives, distributes, and sends mail including packages.

–         Pages staff when they are needed at the front desk. Overhead paging emergency announcements.

–         Makes periodic tours of the grounds examining possible points of entrance to make sure they are properly secured.

–         Monitors security camera.

–         Maintains order and safety of personnel in the event of an emergency.

–         Ensure proper usage of parking for sites that have their own parking facility.

–         Cover lunch breaks of the Transportation Coordinator role.

–         Backup the Transportation Coordinator with basic calls as needed.

–         Support other sites within the same region as needed.

–         Other duties as assigned.

Requirements:

•  Education: High school diploma or GED:
• Some receptionist and/or security guard experience preferred.
• Demonstrate proficient typewriting skills. Typewriting test must be taken with a minimum of 40 – 45 words per minute preferably, and over 90% of accuracy.