The Case Manager is responsible for managing a caseload of approximately 22 clients, providing tailored case management services.

Social Work Case Manager
ContractJob Detail
Job Description
Key Responsibilities:
- Ensure that each client is receiving appropriate and effective case management service.
- Conduct comprehensive assessments and develop comprehensive service plans that identify mutually agreed upon long and short-term goals.
- Conduct face-to-face contacts (home visits/office visits) as specified in the service plan(s); with a minimum of one home visit per month and one contact per week.
- Provide assistance in accessing primary medical care; assistance with adherence to medication regimens; teach activities for daily living; nutritional services; recreation programs; assistance in employment assessments, training, and private sector placement services; prevention with positives; and other necessary services to clients to increase their capacity for independent living.
- Review the case management service plans and conduct reassessments on a quarterly basis to ensure that services are appropriate for the clients’ current needs.
- Provide crisis intervention to clients as needed.
- Maintain ongoing awareness of clients’ medical conditions so that services are appropriate to changing needs.
- Arrange support and home health care services as necessary, making referrals to medical, home care, mental health and/or substance abuse services.
- Ensure that clients pay the balance of their rent, telephone and utility bills.
- Provide counseling and orientation regarding tenant’s rights and responsibilities to maintain and retain housing.
- Assist clients in moving from hospitals, nursing homes, or other locations into their apartments, and provide transportation when necessary.
- Case managers will provide advocacy & referrals to employment programs for training and job placement in the private sector with consultation with clinical supervisors.
- Assist clients in locating alternative housing options, when a client’s health so requires.
- Provide and coordinate all supportive services as needed.
- Collaborate with all providers within and outside of organization involved with the client/family. Coordinate and collaborate with OMH personnel as required.
- Maintain regular personal contact, developing a trusting working relationship with clients in order to monitor physical and emotional capacity for independent living.
- Maintain and complete required documentation including all contacts made with the client and any contact on their behalf.
- Participate in weekly supervision.
- Submit a weekly schedule of field visits.
- Participate in mandated training workshops, seminars, and case presentations as well as meetings with peers and supervisors.
- Participate in discharge planning with hospital staff for a hospitalized client(s).
- Provide escort services as needed to medical or mental health services.
- Provide support and education to the client on budgeting to meet financial obligations.
- On-going assessments of client's living environment.
- Perform any other duty as assigned by the clinical supervisor or the Program Director.
Requirements:
- Bachelor's Degree in Social Work, Public Administration preferred.
- Associates degree with at least 4 years of related experience or High School degree with at least 6 years of case management experience may be accepted.
- Individual, and group counseling experience required, particularly with mental health illness affected populations and/or substance abuse individuals.
- Extensive knowledge of case management principles and practices.
- Good initiative and learning ability of OMH Scattered Site Program and Office of Mental Health regulations.
- Responsible, organized, effective, and efficient. Ability to perform multiple assignments simultaneously. Communication skills (effective & Actively listening, Verbal and written).
- Community-minded, patient, creative, flexible, compassionate, and culturally sensitive to persons who are diagnosed with, severe and persistent mental illness.
- Ability to deal tactfully and diplomatically with other employees, Federal, State, and City officials, professional and technical groups, clients, and the general public.
- Basic knowledge of computer skills.
- Preference is given to persons with experience in Scattered Sites Programs, bi-lingual, bi-cultural in Spanish, a plus.
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