Remote opportunity with direct hire or temp to hire potential. This role is ideal for candidates passionate about making healthcare more accessible while growing within a high-performing, collaborative team.
Medical Back Office Coordinator
in Professional Services ContractJob Detail
Job Description
Title: Medical Back Office Coordinator
Responsibilities
- Respond to a high volume of incoming calls from patients, caregivers, and clinical teams
- Conduct outbound calls to follow up on missed appointments or deliver key visit reminders
- Complete patient registration and verify/update insurance details ahead of visits
- Track patient consents and maintain up-to-date documentation in internal systems
- Request and manage medical record retrieval for established members
- Process care plans, visit summaries, and educational material mailings
- Accurately log all patient interactions and administrative updates in the system
- Support special projects or back-office initiatives as needed
Qualifications
- 2+ years of relevant administrative or healthcare-related experience
- Strong data entry and Microsoft Office (Word, Excel, PowerPoint) proficiency
- Comfortable navigating EMRs and updating patient files
- Proven ability to multitask in a fast-paced virtual environment
- High-speed internet connection meeting remote work standards (3.8 Mbps down / 3.0 Mbps up, <60ms latency)
- Excellent written and verbal communication skills
- Strong customer service mindset with the ability to build rapport
- Bilingual Spanish fluency highly preferred
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