Client Services Associate

in Professional Services
  • Philadelphia, PA View on Map
  • Salary: $60,000.00 - $70,000.00
Permanent

Job Detail

  • Experience Level Entry Level
  • Degree Type Bachelor of Arts (BA)
  • Employment Full Time
  • Working Type On Site
  • Job Reference 0000010149
  • Salary Type Annually
  • Industry Financial Services
  • Selling Points

    Collaborate closely with seasoned financial advisors in a high-integrity environment. This role offers exposure to both operations and investment strategy, a supportive culture of professional development, and long-term growth potential.

Job Description

Title: Client Services Associate

Responsibilities:

  • Coordinate and manage new account openings and onboarding process
  • Facilitate and track asset transfers and custodial updates
  • Resolve day-to-day service requests and client inquiries
  • Assist with preparation and delivery of investment proposals
  • Collaborate with advisors and internal planning team to prep for client meetings
  • Maintain and update CRM systems with accurate client records
  • Draft client correspondence and follow-up communications
  • Participate in internal meetings and support special projects as needed

Requirements:

  • Bachelor’s degree required
  • At least 2 years of experience in a financial advisory, brokerage, or investment operations setting
  • Prior exposure to client-facing service and/or onboarding in the financial services industry
  • Securities or insurance licensing is a plus but not required
  • Strong communication skills, both verbal and written
  • Exceptional attention to detail and organizational abilities
  • Proficient in Microsoft Office Suite and Adobe Acrobat; CRM experience preferred
  • Demonstrated ability to manage multiple deadlines and prioritize work independently
  • Enthusiastic, professional, and comfortable working in a team-focused environment

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