Business Analyst

Responsibilities/Job Duties: 

• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data 
• Serve as a thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels 
• Create and implement precise management plans for every project, with attention to transparent communication at all levels 
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development 
• Determine and develop user requirements for systems in production, to ensure maximum usability 
• Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams 
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties 
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation 
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems 
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations 

Qualifications: 

• Bachelor’s or Master’s degree in IT or Computer Science 
• 5+ years of proven experience in an analytics and systems development capacity 
• High proficiency with SQL language and database management 
• Proven analytical abilities 
• Practical experience generating process documentation and reports 
• Excellent communicator with the ability to translate data into actionable insights 
• Strong working knowledge of relevant Microsoft applications 
• Proven capabilities in project and user-testing management 
• Proven development of innovative and impactful systems solutions 
• Extensive experience with data visualization 
• Highly proficient technical writing capabilities