MSW Case Manager

Overview

• Provide case management services to patients in a healthcare setting, ensuring comprehensive care coordination and support.
• Utilize expertise in social work to address patient needs, including mental health, homelessness, and substance abuse concerns.
• Collaborate with medical teams to develop and implement patient treatment plans effectively.
• Organize and facilitate family meetings to support patient care and decision-making processes.
• Coordinate services such as durable medical equipment, skilled nursing facilities, and ambulance transport independently.
• Ensure compliance with healthcare regulations and guidelines, including advance directives and protective services processes.
• Participate in the development and evaluation of patient care strategies and interventions.
• Support patients in navigating healthcare systems, including HMOs and IPAs.

Key Responsibilities & Duties

• Conduct comprehensive assessments of patient needs and develop individualized care plans.
• Provide counseling and support to patients experiencing mental health crises or homelessness.
• Collaborate with interdisciplinary teams to ensure seamless care delivery and coordination.
• Facilitate family meetings to address patient care concerns and enhance communication.
• Arrange necessary services, including transportation and medical equipment, for patient care continuity.
• Educate patients and families on healthcare options, advance directives, and treatment plans.
• Ensure adherence to healthcare policies and procedures in all case management activities.
• Participate in ongoing professional development to maintain expertise in social work practices.

Job Requirements

• Master of Social Work degree required, with entry-level experience in case management.
• Minimum of 2 years of experience in social work or related field preferred.
• Proficiency in addressing mental health, homelessness, and substance abuse issues.
• Ability to independently coordinate services such as DME, SNF, and transportation.
• Knowledge of healthcare systems, including HMOs, IPAs, and protective services processes.
• Competence in facilitating family meetings and developing treatment plans collaboratively.
• Strong organizational skills and ability to manage multiple cases effectively.
• Commitment to maintaining patient confidentiality and adhering to ethical standards.