Medical Assistant

Overview

• Serve as the first point of contact for patient care, ensuring exceptional service and support in a healthcare setting.
• Perform administrative and clinical duties, including patient interaction, vital sign collection, and electronic medical record documentation.
• Collaborate closely with Physicians and Advanced Practice Providers to deliver comprehensive patient care.
• Administer medications and vaccines, perform phlebotomy, and collect diagnostic specimens as per certification.
• Maintain examination rooms and sterilize medical equipment to ensure a safe and hygienic environment.
• Work independently within defined parameters, interpreting policies and prioritizing assignments effectively.
• Contribute to a patient-focused environment, adhering to standard procedures and quality standards.
• Engage in a dynamic healthcare team, supporting operational and customer service initiatives.

Key Responsibilities & Duties

• Discuss symptoms with patients and obtain vital signs for accurate medical assessment.
• Administer medications and vaccines, ensuring compliance with healthcare protocols.
• Perform phlebotomy and collect diagnostic specimens for laboratory analysis.
• Document patient information in electronic medical records systems accurately and efficiently.
• Sterilize and clean medical equipment, maintaining examination rooms to high standards.
• Collaborate with healthcare providers to ensure seamless patient care delivery.
• Support operational tasks and customer service assignments within the healthcare facility.
• Adhere to policies and procedures, exercising discretion in task prioritization.

Job Requirements

• Completion of a Medical Assistant training program or certification/registration.
• High school diploma or equivalent education level required.
• CPR certification is mandatory for patient-facing roles.
• Experience with medication/vaccine administration and phlebotomy preferred.
• Knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience is advantageous.
• Bilingual proficiency in English and Spanish is preferred for certain positions.
• Ability to work Monday to Friday, 8 AM to 5 PM, on-site.
• Tuberculosis screening required as part of the company’s health program.