Lead impactful operations for alternative investment products, ensuring seamless service delivery. Collaborate with industry leaders to drive operational excellence and innovation. Enhance processes and compliance in a dynamic financial environment.
VP of Operations
in Financial Services PermanentJob Detail
Job Description
Overview
- Lead operational excellence for alternative investment products, ensuring seamless service delivery for internal and external stakeholders.
- Directly oversee fund and broker dealer operations, including trade processing, reconciliation, distributions, and communication management.
- Collaborate with custodians, transfer agents, and broker dealer offices to build effective relationships and ensure operational efficiency.
- Utilize industry knowledge to maintain consistent service delivery and adapt to evolving securities trends.
- Balance process efficiency with unique client requests, ensuring satisfaction and operational success.
- Support SVP of Operations in transfer agent oversight, including reconciliation, commission calculations, and fund distribution management.
- Drive innovation and improvement in operational processes, ensuring compliance and strategic alignment.
Key Responsibilities & Duties
- Oversee transfer agent functions, including trade reconciliation, commission payments, and fund distributions.
- Develop and maintain relationships with custodians, transfer agents, and broker dealer offices.
- Monitor industry trends and participate in training to address knowledge gaps.
- Ensure operational consistency and adapt processes to meet client-specific needs.
- Support trade reconciliation processes using Salesforce.com and DST Sales Connect.
- Implement and improve operational procedures to enhance efficiency and compliance.
- Communicate complex processes effectively to stakeholders, ensuring clarity and understanding.
Job Requirements
- Bachelor’s degree required, advanced degree preferred.
- Minimum of 6 years’ experience in fund operations, broker dealer firms, or custodians.
- Knowledge of alternative products, illiquid securities, and Reg D offerings.
- Experience with DTCC’s AIP system, DST’s AltServ platform, and third-party custodians.
- Wirehouse operational experience and call center familiarity are advantageous.
- Series 99 license preferred or willingness to obtain certification.
- Proficiency in advanced Excel for data analysis and formatting.
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