Case Manager

Overview

• Serve as a Case Manager in a hybrid role with fieldwork in Queens and remote work opportunities.
• Collaborate with members and families to maintain independent living situations and ensure consistent care.
• Coordinate healthcare services across the continuum, ensuring members receive appropriate support.
• Work closely with interdisciplinary teams, primary care practitioners, and caregivers to optimize care plans.
• Participate in office training sessions and fieldwork to enhance professional expertise.
• Utilize bilingual skills in Cantonese/Mandarin or Spanish to enhance communication with members.
• Contribute to a mission-driven organization focused on improving healthcare outcomes.

Key Responsibilities & Duties

• Assess and monitor members' healthcare needs to ensure optimal care delivery.
• Authorize covered services and coordinate care plans across multiple healthcare providers.
• Communicate effectively with members, families, and caregivers to address concerns and provide guidance.
• Collaborate with interdisciplinary teams to develop and implement tailored care strategies.
• Conduct field visits in the Queens area to assess member needs and provide support.
• Participate in training sessions to stay updated on best practices and healthcare regulations.
• Maintain accurate documentation of member interactions and care plans.
• Ensure compliance with healthcare policies and procedures.

Job Requirements

• Bachelor of Science in Nursing (BSN) degree required.
• Current NYS RN License and registration mandatory.
• Minimum of 3 years of RN experience, preferably in geriatrics or managed long-term care.
• Bilingual proficiency in Cantonese/Mandarin or Spanish preferred.
• Strong communication and collaboration skills with interdisciplinary teams and caregivers.
• Ability to perform fieldwork two days per week in the Queens area.
• Familiarity with healthcare policies, procedures, and managed care practices.
• Proficiency in documentation and care plan development.