Hr Operations Specialist – Onboarding

Overview

• Support the onboarding process to ensure a seamless and positive experience for new hires.
• Collaborate with various departments to align onboarding elements and meet deadlines.
• Serve as the primary contact for new hires, addressing their queries and concerns.
• Coordinate orientation logistics, schedules, and travel arrangements for new employees.
• Ensure compliance with policies and labor laws during onboarding processes.
• Maintain and update onboarding materials to reflect current processes and branding.
• Track onboarding metrics and recommend improvements based on data analysis.
• Assist with broader HR operations, including triaging requests and tracking service levels.

Key Responsibilities & Duties

• Coordinate administrative aspects of onboarding, including welcome emails and documentation management.
• Collaborate with hiring managers, IT, payroll, and other departments for onboarding alignment.
• Support orientation sessions by managing schedules, agendas, and travel arrangements.
• Review and improve onboarding workflows and communications to enhance efficiency.
• Ensure compliance with policies and labor laws, including document collection and storage.
• Maintain onboarding materials and update knowledge base content regularly.
• Analyze onboarding metrics and provide actionable recommendations for improvement.
• Assist in broader HR operations, including managing incoming requests and reporting trends.

Job Requirements

• Bachelor’s degree or equivalent work experience in a related field.
• Minimum of 5 years of experience in HR operations or onboarding roles.
• Proficiency in HRIS systems such as SuccessFactors, Workday, or Oracle.
• Strong skills in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Excellent verbal and written communication skills.
• Ability to work effectively in a fast-paced environment while maintaining organization.
• Attention to detail and a commitment to high-quality work output.
• Strong client service skills and ability to build effective working relationships.