Administrative Assistant

Overview

• Provide administrative and clerical support to academic departments, focusing on the Registrar’s Office.
• Assist with student record management, course scheduling, and data entry within the student information system.
• Coordinate communication regarding academic policies, deadlines, and registration processes.
• Support transcript requests, transfer credit evaluations, and degree audits as required.
• Prepare correspondence, reports, and presentations for stakeholders.
• Maintain filing systems ensuring compliance with institutional and FERPA standards.
• Assist in coordinating academic events, meetings, and departmental projects.
• Provide front-line support to students and staff, handling inquiries professionally.
• Collaborate on process improvements and data accuracy initiatives within the Registrar’s Office.

Key Responsibilities & Duties

• Manage student records and ensure accurate data entry in the student information system.
• Coordinate communication between faculty, staff, and students on academic matters.
• Support academic scheduling and registration processes.
• Prepare and maintain institutional correspondence and reports.
• Maintain compliance with FERPA standards in record management.
• Assist in organizing academic events and departmental meetings.
• Provide professional and confidential support to students and staff inquiries.
• Collaborate with the Registrar’s Office on operational improvements and initiatives.
• Ensure timely completion of administrative tasks and adherence to deadlines.

Job Requirements

• Bachelor’s degree preferred; associate degree with relevant experience considered.
• Minimum of 2 years of administrative experience, preferably in higher education.
• Proficiency in Microsoft Office Suite and database management systems.
• Experience with Banner, PeopleSoft, or similar student information systems is advantageous.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks and meet deadlines effectively.
• Familiarity with registrar operations is preferred.
• Commitment to maintaining confidentiality and integrity in handling sensitive information.