Patient Care Liaison

Overview

• Serve as a Patient Care Liaison in a dynamic healthcare environment, facilitating patient admissions and transitions to nursing home settings.
• Collaborate with healthcare professionals, including physicians, social workers, and case managers, to ensure seamless patient care coordination.
• Engage in marketing and educational activities to promote services to hospitals and community resources.
• Develop and maintain strong relationships with healthcare providers and community organizations.
• Provide effective communication and support to patients and their families during transitions.
• Contribute to social media and marketing initiatives to enhance outreach efforts.
• Participate in planning and organizing community relations and educational programs.
• Ensure compliance with policies and procedures related to nursing facility operations.

Key Responsibilities & Duties

• Visit hospitals daily to establish and maintain relationships with social workers and case managers.
• Act as a liaison between healthcare professionals and agency employees to coordinate safe transitions.
• Develop marketing strategies and manage social media presence to promote services.
• Organize and present ideas and concepts effectively to community groups and agencies.
• Communicate effectively, both orally and in writing, to ensure clarity and understanding.
• Collaborate with local hospitals, physicians’ offices, and assisted living organizations to build networks.
• Plan and execute community relations activities to enhance organizational presence.
• Fulfill additional relevant responsibilities as assigned by management.

Job Requirements

• Associate of Arts (AA) degree or equivalent educational background required.
• Minimum of 1 year of experience as a Patient Care Liaison in a nursing home setting.
• Proven ability to network with local hospitals, physicians’ offices, and assisted living organizations.
• Thorough knowledge of communication principles, mass media, advertising, and community relations.
• Strong organizational skills and ability to present ideas effectively to diverse audiences.
• Excellent oral and written communication skills for effective interaction.
• Ability to plan and execute marketing and social media strategies.
• Flexibility to adapt to on-site work requirements and dynamic healthcare environments.