Senior Clinical Coordinator

Overview

• Serve as a Senior Clinical Coordinator, providing education and logistical support for patients and healthcare providers.
• Collaborate with cross-functional teams to ensure timely therapy initiation and adherence.
• Educate patients and caregivers on safe and effective therapy use using approved materials.
• Support compliance with therapy through relationship building with patients, families, and healthcare professionals.
• Assist patients in navigating insurance, financial support, and medication access challenges.
• Contribute to regional and national initiatives, including training and advocacy group alliances.
• Work in a remote capacity with a minimum of 50% travel required.
• Provide dynamic presentations to various audiences, enhancing understanding and engagement.

Key Responsibilities & Duties

• Coordinate therapy initiation and adherence activities for patients enrolled in RareConnections.
• Secure HIPAA consent and educate patients on therapy coverage and access processes.
• Collaborate with specialty pharmacy nursing teams for home infusion therapy support.
• Report adverse events and product complaints in compliance with safety protocols.
• Influence team strategies and contribute to cross-functional initiatives and best practices.
• Provide disease and product administration education to patients and clinic staff.
• Collaborate with field teams to resolve access challenges pre- and post-infusion.
• Act as a liaison for advocacy groups and contribute to field training efforts.

Job Requirements

• Bachelor of Science in Nursing (BSN) or allied health professional education required.
• 6+ years of pharmaceutical experience as a patient educator preferred.
• Proficiency in Microsoft Office and Salesforce.com essential.
• Excellent interpersonal communication and presentation skills required.
• Ability to adapt and lead solutions in dynamic environments.
• Spanish fluency preferred for enhanced patient communication.
• Willingness to travel extensively, approximately 50% field travel.
• Experience in a team environment and managing cross-functional communications.