Medical Receptionist

Overview

• Provide administrative support to a neurological surgery practice, ensuring smooth operations and excellent patient service.
• Serve as a floating medical receptionist, covering multiple office locations as needed.
• Handle phone calls, scheduling, and patient intake at the main office and other locations.
• Travel to various offices, including Manhattan, with reimbursement for travel expenses.
• Work closely with doctors and surgeons, ensuring effective communication and coordination.
• Maintain knowledge of insurance processes to assist patients effectively.
• Support the team during vacations or absences, ensuring continuity of operations.
• Participate in an interview process involving both virtual and in-person meetings.

Key Responsibilities & Duties

• Answer and manage phone calls, providing excellent customer service to patients and staff.
• Perform patient intake and front desk operations, ensuring accurate data entry and scheduling.
• Travel to various office locations, including Manhattan, as needed to provide coverage.
• Coordinate schedules and appointments for doctors and surgeons effectively.
• Assist with insurance-related inquiries and processes to support patient needs.
• Provide coverage during staff vacations or absences to maintain operational efficiency.
• Collaborate with medical professionals to ensure seamless communication and workflow.
• Participate in training and onboarding processes to familiarize with practice procedures.

Job Requirements

• High School Diploma or GED required; additional certifications in medical administration are advantageous.
• Minimum of 1 year of experience in a medical receptionist or similar role; 3 years preferred.
• Knowledge of insurance processes and patient intake procedures is highly beneficial.
• Ability to travel to multiple office locations, including Manhattan, with travel expenses reimbursed.
• Strong communication skills to interact effectively with doctors, surgeons, and patients.
• Proficiency in scheduling and administrative tasks to support practice operations.
• Flexibility to adapt to varying schedules and office environments as required.
• Commitment to providing excellent patient service and maintaining confidentiality.