Field Service Technician

Overview

• As a Field Service Technician, you will be responsible for maintaining and repairing various lock systems and security equipment.
• Ensure the functionality and reliability of lock systems, including cylindrical, mortise, and rim locks.
• Perform emergency repairs and maintenance on locks and related security systems as required.
• Maintain accurate records of master key systems and hardware changes.
• Service banking equipment, including vaults and safety deposit boxes.
• Conduct routine cleaning, maintenance, and calibration of security equipment.
• Adhere to company policies and maintain a professional appearance and behavior.
• Participate in required safety certifications and training programs.

Key Responsibilities & Duties

• Install, maintain, and repair various lock systems for buildings and containers.
• Handle emergency lock repairs and replacements under urgent conditions.
• Maintain and update master key system records accurately.
• Perform scheduled cleanings and maintenance on locks, vaults, and related equipment.
• Service specialized banking equipment, ensuring operational reliability.
• Calibrate and adjust security equipment to ensure optimal performance.
• Stay informed on company policies and industry standards.
• Assist with special projects and other duties as assigned by management.

Job Requirements

• High School Diploma or GED required; additional certifications in locksmithing are advantageous.
• Minimum of 3 years of experience in locksmithing or related field; 10 years preferred.
• Proficiency in handling various lock systems, including Medeco High Key Systems.
• Strong mechanical aptitude and ability to perform equipment maintenance and calibration.
• Excellent record-keeping skills for master key systems and hardware changes.
• Ability to work on-site and respond to emergency repair situations.
• Commitment to safety certifications and compliance with training requirements.
• Professional demeanor and adherence to company policies and standards.