Investor Services

Overview

• Serve as a key liaison between the client and fund managers, ensuring seamless communication and efficient fund operations.
• Coordinate onboarding processes, investment activities, and redemption requests with private fund entities.
• Prepare and review documentation, including AML/KYC compliance, tax documents, and legal agreements.
• Support internal departments such as Advisor Support, Accounting, Research, and Business Development for workflow optimization.
• Assist in annual external audits by collaborating with auditors and providing required documentation.
• Maintain accurate records of fund close dates and historical investment data to ensure compliance and deadlines.
• Participate in meetings to address fund-related inquiries and disseminate relevant documents.
• Contribute to strategic planning and organizational growth through proactive team collaboration and innovative solutions.

Key Responsibilities & Duties

• Act as the primary point of contact for fund managers, ensuring clear communication and efficient operations.
• Coordinate investment activities, including initial investments, redemption requests, and fund onboarding processes.
• Prepare and organize compliance and legal documentation, ensuring accuracy and adherence to regulations.
• Facilitate collaboration across departments to streamline workflows and enhance operational efficiency.
• Support external audits by providing comprehensive documentation and liaising with auditors.
• Maintain detailed records of fund operations, close dates, and historical investment data.
• Distribute necessary materials and confirmations to fund managers promptly and accurately.
• Gather and analyze data related to fund operations, providing insights and reports to stakeholders.

Job Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in investor services, fund administration, or related roles.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Proficiency in handling compliance documentation, tax forms, and legal agreements.
• Excellent written and verbal communication skills for effective stakeholder engagement.
• Ability to manage multiple tasks and meet deadlines in a dynamic environment.
• Experience in coordinating audits and managing compliance-related tasks is preferred.
• Collaborative mindset with a proactive approach to problem-solving and organizational growth.