Field Service Technician

Overview

• Join a leading security services provider as a Field Service Technician, responsible for maintaining and repairing advanced lock systems and security equipment.
• Perform emergency repairs and routine maintenance to ensure optimal functionality of security systems and equipment.
• Work with specialized banking equipment, including vaults and safety deposit boxes, ensuring operational reliability.
• Maintain accurate records of master key systems and hardware changes to support seamless operations.
• Collaborate with a skilled team to deliver exceptional service and uphold industry standards.
• Participate in ongoing safety certifications and training programs to enhance your expertise.
• Contribute to special projects and initiatives aimed at improving security solutions.
• Enjoy a supportive work environment with opportunities for professional growth and development.

Key Responsibilities & Duties

• Install, maintain, and repair various lock systems for buildings and containers, ensuring security and reliability.
• Respond promptly to emergency lock repairs and replacements, minimizing downtime and enhancing safety.
• Perform scheduled maintenance and calibration of locks, vaults, and related security equipment.
• Service specialized banking equipment, ensuring compliance with operational standards.
• Maintain detailed records of master key systems and hardware updates for accurate tracking.
• Collaborate with management on special projects and contribute to the development of innovative security solutions.
• Stay informed on industry trends and company policies to maintain high service standards.
• Adhere to safety protocols and participate in mandatory training programs to ensure compliance.

Job Requirements

• High School Diploma or GED required; certifications in locksmithing or related fields are advantageous.
• Minimum of 3 years of experience in locksmithing or security equipment maintenance; 10 years preferred.
• Proficiency in handling various lock systems, including Medeco High Key Systems.
• Strong mechanical aptitude and ability to perform equipment maintenance and calibration effectively.
• Excellent record-keeping skills for managing master key systems and hardware changes.
• Ability to work on-site and respond to emergency repair situations promptly.
• Commitment to safety certifications and compliance with mandatory training requirements.
• Professional demeanor and adherence to company policies and industry standards.