Head Of Operations

Overview

• Lead strategic operations within a dynamic investment platform, ensuring seamless processes and exceptional client experiences.
• Drive innovation and efficiency through process improvements and technology integration.
• Mentor and develop a high-performing team, fostering collaboration and professional growth.
• Oversee fund launches and lifecycle management, ensuring operational excellence and compliance.
• Collaborate with cross-functional teams to support business development and strategic initiatives.
• Utilize data-driven insights to inform decision-making and drive continuous improvement.
• Implement automation and scalability solutions to enhance operational efficiency.
• Provide transparent communication to senior leadership, aligning operations with organizational goals.

Key Responsibilities & Duties

• Manage platform operations across the investment lifecycle, ensuring seamless execution and client satisfaction.
• Lead and mentor teams, fostering a collaborative and results-driven environment.
• Develop and implement operational strategies to enhance efficiency and scalability.
• Serve as a subject matter expert and escalation point for complex operational issues.
• Utilize advanced data analysis tools to support decision-making and operational improvements.
• Collaborate with stakeholders to ensure alignment and successful project delivery.
• Ensure accurate reconciliation processes with custodians and fund administrators.
• Provide regular updates to leadership, ensuring accountability and strategic alignment.

Job Requirements

• Bachelor’s degree in business, finance, or related field; advanced degree preferred.
• Minimum 10 years of experience in investment operations; 15 years preferred.
• Proven leadership experience in managing and developing operational teams.
• Strong analytical skills with proficiency in tools like Excel, SQL, and Tableau.
• Experience with automation and emerging technologies, including GenAI.
• Exceptional organizational and communication skills to manage complex operations.
• Ability to thrive in fast-paced environments and manage competing priorities effectively.
• Familiarity with fund administrators, custodians, and reporting providers preferred.