Systems Engineer

Overview

• Join a leading technology-focused organization as a Systems Engineer, driving innovation and operational excellence in IT infrastructure management and executive-level support.
• Collaborate with a dynamic team to implement cutting-edge Microsoft technologies, ensuring optimal system performance and user satisfaction.
• Play a pivotal role in maintaining system security, compliance, and operational integrity through proactive measures and advanced technical solutions.
• Engage in strategic IT initiatives, enhancing system functionality and contributing to organizational growth.
• Provide expert technical support to executive users, ensuring seamless technology integration in diverse environments.
• Document technical solutions and maintain inventories to streamline issue resolution and knowledge sharing.
• Participate in continuous learning opportunities to stay ahead in evolving IT landscapes.

Key Responsibilities & Duties

• Provide Tier 3 technical support, resolving complex hardware and software issues for executive users efficiently.
• Implement and manage Microsoft Autopilot, Intune, Azure services, and Entra SSO for robust IT operations.
• Develop and enforce security protocols and conditional access policies to ensure system integrity.
• Install, configure, and maintain Windows desktop systems, optimizing performance and reliability.
• Collaborate with executives to ensure seamless technology integration in home and office environments.
• Document solutions and maintain technical inventories for efficient troubleshooting and knowledge sharing.
• Perform regular system backups, updates, and preventive maintenance to uphold operational excellence.
• Participate in IT projects aimed at enhancing system functionality and user experience.

Job Requirements

• Bachelor’s degree in Information Technology or related field; advanced degrees preferred.
• Minimum of 5 years of experience in IT support roles; 10 years preferred.
• Proficiency in Microsoft Autopilot, Intune, Azure services, and Entra SSO setup.
• Strong knowledge of Active Directory, scripting, automation, and security practices.
• Experience providing executive-level technical support in diverse environments.
• Relevant certifications such as CompTIA A+, Network+, or similar are highly desirable.
• Exceptional problem-solving skills and ability to thrive in fast-paced settings.
• Commitment to continuous learning and adaptability to technological advancements.