Nurse Manager Of Case Management

Overview

• Manage and supervise case management and social work staff within a healthcare setting, ensuring quality and efficiency.
• Coordinate care assessments for patients, addressing discharge planning and care progression barriers.
• Support multidisciplinary rounds, supervising practices and escalating barriers as needed.
• Participate in complex case meetings to resolve patient care challenges effectively.
• Provide psychosocial services to patients and families, ensuring timely and compassionate support.
• Contribute to departmental development and continuous improvement initiatives.
• Communicate organizational mission and philosophy to staff, patients, and external agencies.
• Participate in professional development and regional/national meetings representing the department.

Key Responsibilities & Duties

• Provide clinical supervision and oversight of case management and social work staff.
• Ensure comprehensive care coordination assessments for patients within 24 hours of admission.
• Support multidisciplinary rounds by modeling best practices and supervising team members.
• Resolve barriers for outlier patients and participate in complex case meetings.
• Deliver patient-centered psychosocial services during normal hours and emergencies.
• Supervise confidential meetings with patients, families, and staff as needed.
• Support departmental budget management and contribute to continuous improvement efforts.
• Maintain knowledge of clinical advancements and healthcare delivery changes.

Job Requirements

• Bachelor of Science in Nursing (BSN) or Master of Social Work (MSW).
• Active RN license or LCSW certification from the State of Illinois.
• Minimum 5 years of experience in medical social work or case management.
• Preferred 7 years of experience in a leadership role within healthcare.
• Strong problem-solving and independent judgment skills.
• Commitment to diversity and equitable treatment within the department.
• Ability to adapt to changes in healthcare delivery systems.
• Experience in multidisciplinary team collaboration and patient care protocol adherence.