Social Work Case Manager

Overview

• Provide holistic case management services addressing medical, social, psychological, and spiritual needs of diverse populations.
• Collaborate with interdisciplinary teams to create and monitor personalized care plans ensuring optimal outcomes.
• Offer bilingual support in Mandarin or Cantonese to enhance communication and service delivery.
• Participate in comprehensive training sessions and regular team meetings to align with organizational goals.
• Work remotely with occasional in-office requirements for collaboration and updates.
• Ensure compliance with managed care regulations and guidelines in all activities.
• Utilize case management principles and software tools for effective documentation and communication.

Key Responsibilities & Duties

• Develop and implement care plans tailored to individual member needs and circumstances.
• Coordinate with healthcare providers and caregivers to ensure seamless care delivery and support.
• Conduct assessments to identify and address medical, social, and psychological needs effectively.
• Provide bilingual support in Mandarin or Cantonese to facilitate clear communication.
• Attend regular team meetings and complete required training sessions for professional development.
• Maintain accurate documentation and reports using industry-standard software tools.
• Ensure adherence to managed care regulations and guidelines in all case management activities.
• Support members in navigating healthcare systems and accessing necessary resources effectively.

Job Requirements

• Master of Social Work degree required; LMSW or LCSW preferred for enhanced benefits.
• Minimum of two years of experience in managed care or related environments.
• Proficiency in utilization management processes and case management principles essential.
• Knowledge of federal and state managed care regulations and guidelines required.
• Strong written and verbal communication skills; bilingual Mandarin/Cantonese preferred.
• Proficiency in Windows, Word, and Excel for documentation and communication tasks.
• Ability to work remotely with occasional in-office requirements for collaboration.
• Commitment to providing compassionate, holistic care to diverse populations.