Inside Sales Representative

Overview

• Contribute to a dynamic sales team by driving customer acquisition and retention strategies in a fast-paced environment.
• Engage with potential clients to promote services and secure new business opportunities.
• Collaborate with internal teams to ensure seamless customer onboarding and satisfaction.
• Leverage industry insights to identify growth opportunities and stay ahead of market trends.
• Utilize CRM tools to manage customer interactions and maintain accurate records.
• Develop negotiation strategies to enhance service agreements and pricing structures.
• Work in a supportive environment that values professional growth and innovation.

Key Responsibilities & Duties

• Initiate and manage customer onboarding processes, ensuring smooth transitions and satisfaction.
• Handle account modifications, including service adjustments and pricing negotiations.
• Resolve customer inquiries and service issues promptly and effectively.
• Build and nurture strong client relationships through consistent communication and support.
• Provide detailed information about services, pricing, and promotions to clients.
• Collaborate with sales teams to achieve organizational goals and exceed targets.
• Monitor industry trends and competitor activities to inform sales strategies.

Job Requirements

• Bachelor’s degree in Business Administration or related field preferred.
• Minimum of 1 year of inside sales experience, preferably in a B2B setting.
• Proficiency in CRM systems and Microsoft Office Suite.
• Strong communication, negotiation, and relationship-building skills.
• Self-motivated and goal-oriented with a focus on achieving sales targets.
• Knowledge of waste management or related industries is advantageous.
• Fluency in English required; bilingual skills in Spanish or Mandarin are a plus.
• Ability to adapt to flexible schedules and dynamic work environments.