Mailroom Clerk

Overview

• Support administrative operations by managing mailroom activities with professionalism and confidentiality.
• Handle incoming and outgoing mail, ensuring accurate distribution and delivery within the firm.
• Operate and maintain mailroom equipment, including postage meters and scanners.
• Coordinate with vendors for mail and courier services to ensure timely deliveries.
• Assist with document scanning, filing, and other administrative tasks as required.
• Monitor inventory of mailroom supplies and place orders to maintain stock levels.
• Provide exceptional customer service to staff and external contacts.
• Ensure compliance with firm policies regarding confidentiality and document handling.

Key Responsibilities & Duties

• Sort, distribute, and deliver incoming mail and packages to appropriate departments.
• Prepare and process outgoing mail, including certified and overnight services.
• Maintain accurate logs of incoming and outgoing deliveries for record-keeping.
• Operate mailroom equipment and ensure proper maintenance and functionality.
• Coordinate with external vendors for mail and courier services.
• Assist with scanning, filing, and administrative tasks to support operations.
• Monitor and replenish mailroom supplies as needed.
• Provide excellent customer service to internal and external stakeholders.

Job Requirements

• High school diploma or equivalent required; college coursework preferred.
• Minimum of 2 years of experience in a mailroom or office services environment.
• Proficiency with office equipment and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Excellent communication skills and professional demeanor.
• Ability to maintain confidentiality and handle sensitive information.
• Experience in a professional services or law firm setting preferred.