Lead impactful care coordination remotely as a Nurse Case Manager. Enhance member satisfaction through effective communication and service delivery. Collaborate with a dedicated team in a hybrid work model.
Remote Nurse Case Manager
in Healthcare + Life Sciences PermanentJob Detail
Job Description
Overview
- Serve as a Nurse Case Manager, coordinating care plans for members remotely.
- Engage with members and families to ensure effective communication and service delivery.
- Utilize your MLTC experience to enhance member care and satisfaction.
- Work in a hybrid model, with initial onsite training for 90 days.
- Collaborate with a dedicated team to deliver person-centered care plans.
- Document member interactions and care plans thoroughly and accurately.
- Participate in team meetings to discuss care strategies and member needs.
- Contribute to the organization’s mission of providing exceptional care services.
Key Responsibilities & Duties
- Conduct monthly communications with members to review care plans.
- Coordinate member care with families and vendor agencies effectively.
- Respond promptly to items requiring attention and follow up as needed.
- Ensure timely and thorough documentation in member charts.
- Participate actively in weekly team meetings to discuss member care.
- Perform assessments and clinical reviews as required.
- Communicate effectively with members of diverse backgrounds and ages.
- Adhere to organizational policies and procedures in all duties.
Job Requirements
- Bachelor of Science (BS) degree required.
- Minimum of 1 year of experience in MLTC or related field.
- Proficiency in basic Excel functions such as filtering and sorting.
- Ability to communicate effectively with members and families.
- Strong documentation and organizational skills.
- Knowledge of member assessment and clinical review procedures.
- Ability to interpret documents and communicate information effectively.
- No COVID-19 vaccination requirement.
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