Telephonic Licensed Practical Nurse

Overview

• Provide telephonic medical management services, ensuring quality healthcare outcomes and effective care coordination in a supportive environment.
• Engage in patient communication to address healthcare needs and optimize resource utilization efficiently.
• Work in an office-based call center setting, focusing on telephonic patient interactions and care delivery.
• Contribute to a collaborative team culture that values professional growth and continuous learning.
• Enjoy a structured work schedule emphasizing telephonic expertise without bedside care requirements.
• Participate in innovative healthcare practices to enhance patient management and care processes.
• Leverage your nursing expertise to make a meaningful impact in a dynamic healthcare environment.

Key Responsibilities & Duties

• Conduct telephonic assessments to identify patient needs and collaboratively develop care plans.
• Coordinate with healthcare providers and sponsors to ensure optimal patient outcomes and resource utilization.
• Utilize decision-making tools and processes to guide patient management effectively.
• Maintain accurate documentation of patient interactions and care plans in compliance with standards.
• Demonstrate excellent telephonic communication skills to engage patients and healthcare professionals.
• Adapt to new challenges and learning opportunities in a dynamic healthcare environment.
• Participate in training sessions to enhance professional skills and knowledge in telephonic nursing.

Job Requirements

• Current licensure as a Licensed Practical Nurse (LPN) is required.
• Associate of Applied Science (AAS) degree in nursing or a related field is mandatory.
• Minimum of 1 year of clinical experience, with 3 years preferred for optimal performance.
• Proficiency in typing at a speed of 35+ words per minute with accuracy.
• Strong computer skills and ability to multitask effectively in a fast-paced environment.
• Excellent telephonic communication skills to interact with patients and team members.
• Capability to work independently and collaboratively within a team-oriented setting.
• Willingness to work on-site in a call center environment during designated hours.