Nurse Manager Of Case Management

Overview

• Lead and oversee a dedicated care coordination team within a healthcare organization, ensuring exceptional patient-centered services and operational excellence.
• Develop and implement innovative care coordination protocols to enhance patient outcomes and streamline healthcare processes effectively.
• Collaborate with interdisciplinary teams to drive organizational objectives and improve healthcare delivery standards.
• Mentor and supervise a diverse team of healthcare professionals, fostering growth and professional development opportunities.
• Engage in strategic planning and decision-making to align departmental goals with organizational priorities and vision.
• Promote a culture of inclusivity and respect, ensuring equitable opportunities within the department.
• Stay abreast of healthcare trends and innovations to guide departmental strategies and initiatives effectively.

Key Responsibilities & Duties

• Supervise and evaluate the performance of case management staff to ensure high-quality service delivery and patient satisfaction.
• Conduct comprehensive assessments to address patient care barriers and optimize discharge planning processes.
• Facilitate multidisciplinary rounds, providing education and resolving escalated issues effectively.
• Participate in complex case discussions, offering solutions for challenging patient scenarios and care plans.
• Manage departmental operations, including recruitment, scheduling, and budget oversight, ensuring efficiency.
• Ensure timely delivery of psychosocial services to patients and families during and after business hours.
• Engage in professional development activities to maintain expertise and industry knowledge.
• Establish and maintain relationships with healthcare professionals and community organizations to enhance service coordination.

Job Requirements

• Bachelor of Science in Nursing (BSN) from an accredited institution is required.
• Active Registered Nurse (RN) license or equivalent certification is mandatory.
• Minimum of 5 years of experience in case management or a related leadership role.
• Proven ability to manage departmental operations and staff effectively.
• Strong problem-solving skills and knowledge of healthcare systems and protocols.
• Commitment to fostering diversity, equity, and inclusion within the workplace.
• Availability to address emergency and crisis situations with experienced problem-solving support.
• Excellent communication and leadership skills to drive team success and organizational goals.