Wire Operations Specialist

Overview

• The Wire Operations Specialist is responsible for managing wire transfers and providing support to internal departments in a fast-paced, deadline-driven environment.
• Ensure compliance with banking regulations while processing incoming and outgoing wire transfers efficiently and accurately.
• Monitor transactions for potential fraud and compliance risks, taking appropriate actions as necessary.
• Serve as a subject matter expert on wire transfer processes and documentation, providing guidance to internal teams.
• Maintain and update internal policies and procedures related to wire operations.
• Prepare accurate records and reports to support operational transparency and compliance.
• Collaborate with Private Banking, branches, and other departments to resolve wire-related issues effectively.
• Contribute to the success of the Items Processing area by performing additional duties as assigned.

Key Responsibilities & Duties

• Process and release wire transfers, ensuring adherence to internal policies and regulatory requirements.
• Monitor transactions for compliance risks, fraud indicators, and red flags, taking necessary actions.
• Support internal departments with wire-related inquiries and issue resolution.
• Maintain up-to-date knowledge of wire transfer processes and documentation requirements.
• Update and manage internal wire policies and procedures to ensure compliance and efficiency.
• Prepare and maintain accurate records and reports for operational transparency.
• Collaborate with teams to enhance operational processes and resolve issues effectively.
• Perform additional duties within the Items Processing area to support organizational goals.

Job Requirements

• High School Diploma or equivalent with a minimum of 4 years of related experience in banking operations.
• Proficiency in Microsoft Word, Excel, and banking transaction research tools like Navigator.
• Strong knowledge of banking regulations, compliance, and fraud prevention practices.
• Exceptional verbal and written communication skills for effective collaboration and issue resolution.
• Ability to work in a fast-paced, deadline-driven environment while maintaining accuracy and compliance.
• Detail-oriented with strong analytical skills for monitoring transactions and identifying risks.
• Experience in updating and managing operational policies and procedures.
• Capability to prepare accurate records and reports to support operational transparency.