Property Manager / Community Manager

Overview

• Manage daily operations of residential properties, ensuring compliance with agency standards and quality customer service.
• Conduct property inspections, schedule contractor work, and oversee maintenance activities.
• Handle leasing activities, rent collection, lease enforcement, and resident complaint resolution.
• Maintain property and resident files, ensuring program compliance and recertification processes.
• Serve as HUB supervisor in the absence of the Property Manager.
• Collaborate with contractors and vendors to ensure timely completion of assigned tasks.
• Prepare reports and documentation related to property management activities.
• Support financial analysis, budgeting, and P&L management for the portfolio.

Key Responsibilities & Duties

• Conduct annual and daily property inspections to ensure compliance with standards.
• Schedule and oversee contractor work, ensuring timely and quality completion.
• Assign work orders and monitor maintenance activities for efficiency.
• Manage leasing activities, including tenant onboarding and lease enforcement.
• Respond to resident complaints and resolve issues effectively and courteously.
• Maintain accurate property and resident files, ensuring program compliance.
• Perform financial analysis and budgeting tasks to support property management.
• Supervise HUB operations in the absence of the Property Manager.

Job Requirements

• Associate’s Degree or 2 years of college; BA/BS Degree preferred.
• Minimum of 3 years of experience in property management; 1 year supervisory experience.
• Proficiency in financial analysis, budgeting, and P&L management.
• Experience with Tax Credit, Housing Choice Voucher, and Affordable Housing programs preferred.
• Knowledge of industry software systems, preferably Yardi.
• Strong computer skills, including proficiency in MS Office Suite.
• Excellent communication skills, both oral and written.
• Bilingual English/Spanish skills are a plus.