Product Support Technical Trainer

Overview

• Provide technical training on HVAC precision cooling systems to end-users and technicians.
• Collaborate with cross-functional teams to develop and deliver effective training programs.
• Travel extensively to customer sites for onsite training sessions.
• Enhance product knowledge and stay updated on HVAC industry standards.
• Create and maintain training documentation and reports.
• Ensure safety compliance during training sessions and adhere to company policies.
• Tailor training programs to meet specific customer needs and requirements.
• Coordinate travel arrangements for efficient training delivery.

Key Responsibilities & Duties

• Conduct onsite training sessions, including classroom instruction and hands-on demonstrations.
• Develop training materials in collaboration with subject matter experts.
• Customize training programs based on customer equipment and operational needs.
• Maintain detailed training schedules, attendance records, and evaluation forms.
• Seek feedback to improve training content and delivery methods.
• Ensure safety protocols are emphasized and followed during training sessions.
• Coordinate travel logistics for training sessions and communicate plans effectively.
• Stay informed about HVAC technologies and industry trends.

Job Requirements

• Bachelor's degree in HVAC Technology or related field.
• Proven experience in technical training for HVAC systems.
• In-depth knowledge of HVAC principles and precision cooling technologies.
• Strong presentation and communication skills.
• Excellent organizational skills for managing schedules and documentation.
• Flexibility to travel extensively to customer locations.
• Valid driver's license and ability to operate HVAC equipment.
• Safety-conscious mindset with knowledge of HVAC safety protocols.