Case Manager

Overview

• Provide case management services to domestic violence victims within the family court system.
• Offer advocacy, counseling, and support services to reduce victimization impact.
• Collaborate with Family Court personnel and criminal justice systems for client support.
• Assist clients with relocation, housing, and emergency practical assistance.
• Conduct safety planning, risk assessments, and crisis intervention.
• Maintain accurate case records and statistics for program evaluation.
• Participate in internal and external meetings, trainings, and workshops.
• Utilize knowledge of Family Court and criminal justice systems effectively.

Key Responsibilities & Duties

• Provide client-centered emotional support and case management services.
• Inform clients about Family Court processes and available relief options.
• Advocate on behalf of clients with court personnel and legal entities.
• Refer clients to shelters and other necessary services.
• Assist clients with emergency needs such as transportation and financial aid.
• Perform risk assessments and develop safety plans for clients.
• Attend relevant workshops and training sessions for professional development.
• Ensure thorough documentation of client interactions and case progress.

Job Requirements

• Bachelor’s Degree in a related field or equivalent experience required.
• Understanding of domestic violence dynamics and victimization impacts.
• Experience working with domestic violence survivors in social service settings.
• Knowledge of Family Court and criminal justice systems preferred.
• Bilingual proficiency in English and Spanish is desirable.
• Strong communication, organizational, and teamwork skills required.
• Proficiency in computer applications for record-keeping and reporting.
• Ability to work independently while managing multiple tasks effectively.