Mutual Fund Operations Associate

Overview

• Support mutual fund operations, ensuring compliance, accuracy, and efficiency in daily workflows and processes.
• Collaborate with cross-functional teams to address inquiries and enhance operational strategies.
• Participate in automation initiatives to streamline processes and improve reporting accuracy.
• Analyze shareholder activity reports to identify trends and discrepancies for resolution.
• Prepare detailed management reports and escalation summaries for leadership review.
• Maintain comprehensive records of correspondence, issue logs, and service reviews.
• Contribute to due diligence reviews and documentation of control testing processes.
• Ensure mutual fund profiles are accurately updated in industry systems.

Key Responsibilities & Duties

• Manage transfer agent operations, including trade processing and account maintenance.
• Track and analyze performance metrics to ensure adherence to service standards.
• Conduct periodic reviews and document results of control testing activities.
• Collaborate with compliance and legal teams to address operational inquiries effectively.
• Prepare detailed reports for management and escalate issues as necessary.
• Maintain detailed records of operational activities and correspondence logs.
• Contribute to projects focused on process automation and operational efficiency.
• Ensure accurate updates of mutual fund profiles in relevant industry systems.

Job Requirements

• Bachelor’s degree in finance, accounting, business administration, or related field.
• Minimum 1-4 years of experience in mutual fund operations or similar roles.
• Proficiency in Microsoft Office Suite, with advanced Excel skills preferred.
• Strong analytical skills and attention to detail in operational tasks.
• Effective communication skills for collaboration across teams and stakeholders.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Series 6, 7 certifications or relevant coursework are advantageous.
• Interest in mutual funds and investment management industry is highly valued.