Medical Assistant

Overview

• Provide clinical and administrative support to healthcare providers in a dynamic ambulatory care setting.
• Assist in patient care activities including vital signs, phlebotomy, and diagnostic tests.
• Ensure accurate documentation and data entry in the electronic medical record system.
• Collaborate with healthcare teams to enhance patient experience and care delivery.
• Perform administrative tasks such as scheduling appointments and verifying insurance coverage.
• Support population health initiatives and patient outreach campaigns.
• Maintain professionalism and adherence to healthcare standards and policies.
• Participate in team meetings and contribute to a cooperative work environment.

Key Responsibilities & Duties

• Warmly greet and assist patients and guests, ensuring a positive experience.
• Monitor patient flow and address registration, check-in, and check-out processes.
• Answer telephones professionally and schedule appointments accurately.
• Perform direct patient care functions under supervision, including physical exams and diagnostic tests.
• Collect and label specimens, ensuring proper documentation and preparation.
• Coordinate referrals and follow-ups with external specialists and healthcare facilities.
• Assist in patient outreach to improve health outcomes and reduce emergency visits.
• Maintain effective communication with patients, families, and healthcare team members.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year experience as a Medical Assistant in ambulatory care setting.
• Proficiency in navigating electronic medical records (EMR) systems.
• Strong understanding of medical terminology and patient care protocols.
• Ability to perform diagnostic tests and assist in clinical procedures.
• Excellent communication and customer service skills.
• Flexibility to work varied hours and adapt to different medical office locations.