Billing Manager

Overview

• Lead billing operations for a prominent legal organization, ensuring efficiency, compliance, and accuracy in revenue management processes.
• Collaborate closely with senior leadership and attorneys to optimize billing workflows and enhance operational performance.
• Supervise and mentor a dedicated revenue management team, fostering professional growth and engagement.
• Analyze performance metrics to identify opportunities for process improvements and reduce aged accounts receivable balances.
• Participate in strategic planning to address billing disputes and streamline collection processes.
• Utilize advanced e-billing platforms to enhance operational efficiency and maintain compliance with client guidelines.
• Contribute to the development and implementation of innovative solutions to optimize billing operations.

Key Responsibilities & Duties

• Oversee billing, e-billing, and collections processes, ensuring compliance with client requirements and organizational standards.
• Develop and maintain strong relationships with attorneys and staff to facilitate seamless billing workflows.
• Monitor aged accounts receivable balances, implementing strategies to improve cash flow and minimize write-offs.
• Collaborate with leadership to identify and execute process improvements and automation initiatives.
• Supervise billing supervisors and revenue management staff, providing guidance and support for professional development.
• Conduct performance appraisals, set objectives, and drive team engagement and retention strategies.
• Resolve billing disputes and collection issues in collaboration with attorneys and clients to ensure satisfaction.
• Ensure adherence to firm policies and client guidelines in all billing activities.

Job Requirements

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field is required.
• Minimum of 8 years of experience in legal billing and collections management, with 10 years preferred.
• Proficiency in e-billing platforms such as Ebilling Hub or Bill-Blast, and familiarity with Aderant software.
• Advanced Excel skills and strong analytical abilities to make informed business decisions.
• Excellent interpersonal and communication skills for effective collaboration across teams.
• Demonstrated ability to manage tasks effectively under pressure and meet strict deadlines.
• Experience in team leadership, performance management, and fostering staff development.
• Strong critical thinking skills to address complex billing challenges and implement solutions.