Case Manager

Overview

• Coordinate and oversee hospice care services, ensuring compassionate and compliant patient support across hospital settings.
• Assess patient eligibility for hospice care and facilitate seamless admissions processes.
• Develop and maintain collaborative relationships with healthcare partners to enhance service delivery.
• Provide specialized clinical care to hospice inpatients, addressing their unique needs with expertise.
• Collaborate with interdisciplinary teams to create individualized care plans tailored to patient requirements.
• Educate patients, families, and healthcare providers about hospice services and benefits.
• Ensure meticulous documentation of patient care and services to uphold compliance standards.
• Adapt to flexible working hours, including weekends, to meet dynamic patient and organizational needs.

Key Responsibilities & Duties

• Conduct thorough assessments to determine patient eligibility for hospice or palliative care services.
• Collaborate with hospital personnel to streamline hospice admissions and referrals.
• Coordinate daily care for hospice patients, ensuring adherence to General Inpatient level standards.
• Foster and strengthen professional relationships with hospital partners to support service goals.
• Provide timely responses to referral requests, delivering essential information to healthcare staff.
• Apply regulatory guidelines to accurately determine hospice eligibility criteria.
• Participate actively as an RN member of the interdisciplinary hospice care team.
• Educate patients, families, and healthcare providers on the benefits and scope of hospice services.

Job Requirements

• Associate of Applied Science (AAS) in nursing or a related field.
• Minimum of two years of experience in medical-surgical or community health nursing.
• Preferred experience in hospice or oncology nursing for enhanced patient care expertise.
• Active New York State RN licensure and CPR-BLS certification are mandatory.
• Possession of a valid NYS Driver's license is advantageous.
• Proficiency in Microsoft Office applications for efficient documentation and communication.
• Exceptional communication, organizational, and critical thinking skills are essential.
• Ability to work empathetically and effectively with diverse patient populations.