Senior Wire Operations Specialist

Overview

• Play a pivotal role in managing wire transfer operations, ensuring compliance, efficiency, and exceptional service quality within a dynamic banking environment.
• Collaborate with private banking clients and internal teams to address complex wire-related inquiries and enhance operational processes.
• Utilize your expertise to stay ahead of industry trends, regulatory updates, and best practices in wire transfer operations.
• Contribute to the development and training of team members, fostering a culture of continuous improvement and professional growth.
• Maintain meticulous records and prepare compliance reports to support operational transparency and efficiency.
• Enjoy the flexibility of a hybrid work arrangement designed to support work-life balance and productivity.
• Be part of a forward-thinking organization that values innovation and employee contributions.

Key Responsibilities & Duties

• Process and oversee incoming and outgoing wire transfers, ensuring adherence to policies and regulatory standards.
• Monitor transactions for compliance risks, fraud indicators, and red flags, implementing necessary actions.
• Assist private banking clients and internal departments with wire-related inquiries and troubleshooting.
• Update and maintain internal wire policies and procedures to ensure accuracy and compliance.
• Train and mentor team members to enhance service quality and operational efficiency.
• Research and implement wire program functionalities to streamline operations and resolve issues.
• Prepare detailed reports and maintain records to support compliance and operational goals.
• Perform additional processing duties as assigned to support departmental objectives.

Job Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience preferred.
• Minimum of 4 years of experience in banking operations, with a focus on wire transfers.
• Proficiency in Microsoft Office Suite and transaction research tools.
• Strong understanding of compliance, fraud prevention, and banking regulations.
• Excellent verbal and written communication skills for effective collaboration and client interaction.
• Ability to work independently, make sound judgments, and thrive in a fast-paced environment.
• Hybrid work arrangement requiring occasional on-site presence.
• Commitment to maintaining compliance with state and federal regulations in all job functions.