Senior Clerk, Mailroom

Overview

• Join the Print and Mail Services department to support mailroom operations and ensure efficient mail delivery and processing.
• Handle both U.S.P.S. and on-campus mail sorting and delivery, contributing to seamless communication within the organization.
• Operate and maintain mail machines and software, ensuring accurate and timely mail processing.
• Provide exceptional customer service through various communication channels, addressing inquiries and resolving issues effectively.
• Assist in bulk mail preparation and metering, utilizing industry-standard technologies and equipment.
• Support print operations, including poster preparation, printing, and mounting, using specialized equipment and software.
• Participate in training for forklift operation and other relevant machinery to enhance operational efficiency.
• Contribute to maintaining a professional and organized mailroom environment, adhering to established procedures and standards.

Key Responsibilities & Duties

• Sort and prepare U.S.P.S. and on-campus mail for daily deliveries, ensuring accuracy and timeliness.
• Deliver mail and packages on designated campus routes, supporting faculty and administrators.
• Operate Quadient mail machines and software for metered mail processing, ensuring compliance with regulations.
• Provide professional customer service via phone, email, and in-person interactions, addressing inquiries promptly.
• Assist in bulk mail preparation, metering, and troubleshooting mail services technologies.
• Support print operations, including usage of printing equipment and software for posters and other materials.
• Participate in training for forklift operation and other machinery as required for mailroom operations.
• Maintain a clean and organized mailroom environment, adhering to safety and operational standards.

Job Requirements

• High School Diploma or GED required, with entry-level experience in mailroom operations preferred.
• Minimum of 1 year of relevant experience, with 2 years preferred for optimal performance.
• Valid New York State driver’s license required for operating mailroom vehicles.
• Proficiency in Microsoft Word and Excel, and familiarity with mail management software like Quadient or EMS.
• Knowledge of print and mail center functions, including USPS regulations and WebCRD software, preferred.
• Ability to work independently and adapt to flexible schedules, including holidays and overtime.
• Strong attention to detail and organizational skills to ensure accurate mail processing and delivery.
• Willingness to undergo training for specialized equipment and technologies to enhance operational efficiency.