Client And Community Associate

Overview

• Act as a key representative for a healthcare organization, focusing on community engagement and client acquisition.
• Develop and maintain strong relationships with referral sources to drive business growth.
• Represent the organization at community events, health fairs, and networking functions.
• Collaborate with healthcare providers and senior organizations to establish impactful partnerships.
• Ensure seamless onboarding experiences for new clients, enhancing satisfaction and retention.
• Stay informed about industry trends and local healthcare developments to identify growth opportunities.
• Work primarily in the field with a flexible schedule tailored to meetings and events.
• Contribute to the organization's mission of delivering compassionate, high-quality care services.

Key Responsibilities & Duties

• Develop and implement strategies to grow the organization's presence within the community.
• Identify and cultivate referral sources, including healthcare providers and community organizations.
• Conduct regular visits to referral partners to strengthen relationships and ensure alignment.
• Track and analyze leads, referrals, and conversion metrics to achieve growth targets.
• Serve as a liaison between referral sources, clients, and internal teams to ensure smooth communication.
• Represent the organization at community events, networking functions, and health fairs.
• Identify and pursue partnership opportunities that align with organizational goals.
• Provide feedback and insights to internal teams to improve client satisfaction and service delivery.

Job Requirements

• Associate of Science degree required; certifications in healthcare or sales preferred.
• Proven experience in sales, ideally within healthcare or service-oriented industries.
• Familiarity with home care services, including private duty or skilled care, is advantageous.
• Exceptional networking, relationship-building, and communication skills.
• Self-driven and goal-oriented, with the ability to work independently in the field.
• Valid driver’s license and reliable transportation are mandatory.
• Knowledge of local healthcare regulations and market dynamics preferred.
• Flexibility to work weekends or evenings as required by business needs.