Assistant Manager Of Operations

Overview

• Lead operational activities for a healthcare organization, ensuring compliance and efficiency in daily operations.
• Collaborate with management to implement strategies enhancing service delivery and client satisfaction.
• Oversee multiple teams, fostering a positive work environment and promoting organizational values.
• Support process improvement initiatives to streamline workflows and optimize performance metrics.
• Ensure compliance with healthcare regulations and maintain audit readiness.
• Develop training materials and standard operating procedures to support sustainable growth.
• Monitor and evaluate key performance indicators to drive data-driven decision-making.
• Assist in hiring, onboarding, and training employees to ensure engagement and retention.
• Contribute to strategic initiatives aimed at improving operational outcomes and client care.

Key Responsibilities & Duties

• Manage daily operations for multiple teams, ensuring high-quality service delivery.
• Collaborate with cross-functional teams to align goals and execute strategic initiatives.
• Develop and maintain compliance records, ensuring adherence to healthcare regulations.
• Implement process improvements to enhance operational efficiency and patient care.
• Monitor and analyze performance metrics to identify trends and opportunities for improvement.
• Support recruitment, onboarding, and training processes to build a skilled and motivated workforce.
• Foster a culture of continuous improvement and innovation within the organization.
• Ensure compliance with state laws and healthcare standards, minimizing operational risks.
• Collaborate with technology teams to optimize workflows and enhance operational systems.

Job Requirements

• High School Diploma/GED required; Bachelor's degree in healthcare or business administration preferred.
• Minimum of 3 years of experience in operations management, preferably in healthcare or homecare.
• Strong knowledge of Medicaid and healthcare regulations, including compliance and risk management.
• Proven ability to manage teams and drive operational efficiency through process improvements.
• Experience with KPI tracking, performance management, and data-driven decision-making.
• Excellent interpersonal and communication skills, with the ability to inspire and lead teams.
• Proficiency in using technology to enhance workflows and operational outcomes.
• Ability to work onsite in Denver, CO, and travel as required.
• Preferred qualifications include a Master's degree and experience in homecare agency leadership.