Clinic Coordinator

Overview

• Coordinate patient schedules and clinic operations to ensure seamless appointment management and adherence to healthcare protocols.
• Facilitate effective communication with patients, handling inquiries, confirmations, and follow-ups professionally.
• Manage referrals and scheduling processes, maintaining accurate records and timely updates.
• Support clinic manager with administrative tasks, including reporting and documentation management.
• Ensure compliance with organizational policies and healthcare standards in daily operations.
• Collaborate with clinical staff to enhance patient care and operational efficiency.
• Maintain detailed records of patient interactions and treatment schedules for accurate tracking.
• Contribute to a positive clinic environment by supporting team initiatives and goals.

Key Responsibilities & Duties

• Coordinate patient schedules using clinic systems, ensuring optimal appointment management.
• Conduct confirmation calls and verify patient information for upcoming appointments.
• Respond to patient inquiries promptly, providing accurate information and assistance.
• Monitor referrals and manage scheduling processes, ensuring timely communication with referring entities.
• Generate and distribute correspondence forms for external communications as needed.
• Run reports on appointment and treatment progress for clinic management review.
• Assist clinic manager with administrative tasks and support special projects.
• Ensure proper documentation and tracking of patient treatment sessions and clinic activities.

Job Requirements

• High School Diploma or GED required; certifications in healthcare administration are advantageous.
• Minimum of 1 year of experience in clinic coordination or healthcare administration.
• Proficiency in scheduling software and patient management systems.
• Strong organizational skills and attention to detail for effective clinic operations.
• Excellent communication skills for interacting with patients and clinical staff.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Knowledge of healthcare protocols and patient confidentiality standards.
• Availability to work on-site during standard business hours.