Director Of Patient Services

Overview

• Lead patient services operations to deliver exceptional care and ensure compliance with healthcare standards.
• Develop and implement strategic initiatives to enhance patient care quality and operational efficiency.
• Collaborate with leadership to align clinical goals with organizational objectives.
• Foster professional growth among clinical staff through training and mentorship programs.
• Oversee resource allocation, budgeting, and staffing to optimize service delivery.
• Ensure adherence to healthcare regulations and accreditation standards.
• Drive quality improvement initiatives to enhance patient outcomes and satisfaction.
• Act as a liaison between patients, families, clinical teams, and external stakeholders.

Key Responsibilities & Duties

• Provide leadership and oversight for patient services programs and clinical operations.
• Supervise and mentor clinical staff, promoting professional development and excellence.
• Develop, implement, and monitor policies and procedures to ensure high-quality care.
• Ensure compliance with healthcare regulations and accreditation requirements.
• Oversee patient care plans, clinical outcomes, and performance improvement initiatives.
• Collaborate with leadership on strategic planning and program development.
• Manage budgets, staffing models, and resource allocation effectively.
• Lead quality assurance and risk management efforts, including audits and corrective actions.

Job Requirements

• Registered Nurse (RN) license in good standing.
• Bachelor’s degree in Nursing required; Master’s degree preferred.
• Minimum of 3 years of clinical leadership experience; 5 years preferred.
• Strong knowledge of healthcare regulations and accreditation standards.
• Proven ability to lead teams and implement clinical initiatives effectively.
• Excellent communication, organizational, and problem-solving skills.
• Experience in home care, hospice, or community-based healthcare preferred.
• Proficiency in EMR systems and clinical documentation standards.