Treatment Coordinator

Overview

• Join a thriving dental practice as a Treatment Coordinator, ensuring seamless patient care and communication.
• Assist patients in understanding treatment plans, costs, and insurance coverage with clarity and empathy.
• Coordinate appointments and collaborate with the dental team for efficient care delivery.
• Maintain accurate patient records while adhering to compliance standards and regulations.
• Provide exceptional customer service to foster trust and rapport with patients.
• Utilize advanced dental practice management software to streamline operations and enhance efficiency.
• Contribute to the growth and success of a professional and patient-focused dental environment.

Key Responsibilities & Duties

• Review and explain patient treatment plans, addressing inquiries about procedures and expected outcomes.
• Schedule and manage patient appointments, ensuring timely follow-ups and efficient scheduling.
• Verify insurance eligibility and assist patients with claims and billing processes.
• Provide accurate cost estimates and arrange financing options to support patient needs.
• Maintain and update patient records in compliance with practice policies and standards.
• Collaborate with dental assistants and hygienists to ensure seamless care delivery.
• Address patient concerns and ensure a welcoming and comfortable experience for all visitors.

Job Requirements

• High school diploma or equivalent required; associate’s degree preferred.
• Minimum of 2 years of experience in dental coordination or similar roles.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Strong communication and organizational skills in a fast-paced environment.
• Knowledge of dental terminology, procedures, and insurance processes preferred.
• Ability to work independently and collaboratively within a team setting.
• Exceptional customer service and interpersonal skills to enhance patient satisfaction.