Assistant Director of Clinical Services

Overview

• Lead clinical operations in a hybrid hospice care setting, ensuring exceptional patient care and service delivery standards.
• Collaborate with leadership to enhance care quality, regulatory compliance, and operational efficiency across diverse patient populations.
• Develop and implement innovative programs tailored to address patient needs and improve satisfaction.
• Provide mentorship and guidance to clinical staff, fostering professional growth and service excellence.
• Ensure optimal utilization of resources and productivity within clinical operations.
• Contribute to strategic planning and budget management to align with organizational goals.
• Promote interdisciplinary collaboration to enhance patient and family satisfaction effectively.
• Maintain compliance with healthcare regulations and accreditation standards consistently.

Key Responsibilities & Duties

• Develop, revise, and communicate clinical policies ensuring alignment with industry best practices and standards.
• Educate staff on procedural updates, compliance standards, and care protocols to ensure seamless implementation.
• Monitor continuity of care across departments and facilities to ensure seamless service delivery.
• Optimize resource allocation to meet patient care and operational requirements effectively.
• Design and implement programs tailored to specific patient populations and conditions.
• Manage staff performance, providing coaching and training for professional development and excellence.
• Ensure compliance with healthcare regulations, accreditation standards, and documentation accuracy.
• Participate in recruitment and selection processes to build a skilled and competent clinical team.

Job Requirements

• Bachelor of Science in Nursing (BSN) required; advanced degree preferred for enhanced expertise.
• Minimum six years of healthcare experience required; ten years preferred for comprehensive knowledge.
• Three years of managerial or administrative experience in clinical services essential.
• Strong knowledge of hospice and palliative care practices preferred for effective service delivery.
• Familiarity with Joint Commission accreditation and CMS regulations is highly advantageous.
• Proficient in strategic planning, business, and financial management for operational success.
• Excellent communication, teamwork, and leadership skills to drive impactful collaboration.
• Ability to prioritize tasks effectively and achieve organizational goals efficiently.