Pricing Operations Specialist

Overview

• Collaborate with the Revenue Operations Team to manage and maintain client billing arrangements and negotiated rates effectively.
• Support rate reviews, RFIs, RFPs, and annual rate negotiations to ensure accurate implementation of client agreements.
• Utilize systems to administer client rate schedules, alternative fee arrangements, and discount structures efficiently.
• Ensure compliance with outside counsel guidelines and engagement letters to build trust with clients.
• Provide exposure to various finance facets, including profitability reporting, strategic pricing, and risk management.
• Contribute to continuous improvement initiatives for pricing operations processes and systems.
• Offer training and support for the Global Client Account Team on rates application and documentation.
• Assist in ad hoc requests and analysis to support pricing operations management.

Key Responsibilities & Duties

• Document and manage client fee arrangements through communication with relevant teams and partners.
• Prepare materials for annual rate review cycles and track rate increase approvals.
• Maintain and administer client rate schedules, AFAs, and discounting structures in Aderant.
• Audit fee arrangements and rates, ensuring accurate matter setups in Aderant.
• Review client billing guidelines and summarize key provisions for compliance.
• Support software reviews, validation testing, and process improvements for pricing operations.
• Develop and implement system improvements for billing arrangement information and management.
• Provide training and create user guides for rates application processes.

Job Requirements

• Bachelor’s degree required; advanced degrees such as MBA or MS are a plus.
• Minimum of 3 years of experience in billing, e-billing, pricing, or related roles.
• Proficiency in MS Excel (Pivot Tables, VLOOKUP), Word, and PowerPoint.
• Detail-oriented and organized with excellent communication and analytical skills.
• Ability to prioritize tasks in a fast-paced and dynamic work environment.
• Flexibility to work evenings and weekends to meet deadlines.
• Experience in corporate or law firm settings is preferred.
• Commitment to continuous learning and agility with technology.