Medical Assistant

Overview

• Provide direct patient care and administrative support in a fast-paced healthcare environment.
• Assist providers with clinical services and administrative tasks, ensuring high-quality patient care.
• Collaborate with healthcare teams to support population health initiatives and best practices.
• Utilize electronic medical records (EMR) systems for documentation and patient management.
• Perform patient care functions such as vital signs, phlebotomy, and diagnostic screenings.
• Ensure effective communication with patients, families, and healthcare team members.
• Maintain patient confidentiality and adhere to healthcare regulations and policies.
• Support campaigns and initiatives to improve patient outcomes and engagement.

Key Responsibilities & Duties

• Greet patients and guests warmly, ensuring a positive experience.
• Manage patient flow and resolve registration, check-in, and check-out issues.
• Schedule appointments accurately and verify insurance coverage.
• Perform patient care tasks including vital signs, phlebotomy, and diagnostic screenings.
• Document patient care information in EMR systems accurately and timely.
• Coordinate referrals and follow-up appointments with specialists.
• Assist with healthcare campaigns and outreach to at-risk patients.
• Maintain professionalism and adhere to healthcare policies and procedures.
• Participate in team meetings and contribute to a supportive work environment.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for certification.
• Minimum 1 year of experience in an ambulatory care setting required.
• Proficiency with electronic medical records (EMR) systems required.
• Strong understanding of medical terminology and patient care protocols.
• Ability to perform diagnostic screenings and patient care functions.
• Excellent communication and customer service skills.
• Flexibility to work varying hours between 8 AM and 6 PM.
• Commitment to maintaining patient confidentiality and professionalism.