Applicant Services Representative Grade Vi

Overview

• Support a mission-driven organization by ensuring accurate payroll reporting and compliance within a structured office environment.
• Collaborate with a dedicated team to analyze and correct employer and participant records, contributing to operational excellence.
• Engage with stakeholders to address inquiries and provide timely resolutions, ensuring exceptional service delivery.
• Adapt to procedural updates and learn new system functionalities to enhance workflow efficiency and accuracy.
• Opportunity to transition into a permanent role with potential for telework eligibility upon conversion.
• Contribute to a professional environment focused on delivering high-quality results and operational success.

Key Responsibilities & Duties

• Review payroll reporting forms to identify discrepancies and ensure accurate data entry into the system.
• Analyze and resolve data inconsistencies using various resources and tools to maintain accuracy and compliance.
• Generate correspondence and communicate effectively with stakeholders to address inquiries and provide solutions.
• Maintain organized records to support payroll processing and ensure compliance with performance standards.
• Operate office equipment proficiently to support daily tasks and enhance productivity.
• Collaborate with team members to uphold high accuracy standards and meet organizational deadlines.
• Contribute to continuous improvement initiatives by adapting to new procedures and system functionalities.

Job Requirements

• High School Diploma or GED required; additional certifications in data management are advantageous.
• Minimum of 3 years of relevant experience; 4 years preferred for advanced proficiency.
• Strong analytical skills and attention to detail to ensure high accuracy in data processing.
• Proficiency in Microsoft Office applications, especially Excel and Word, for daily tasks.
• Effective communication skills, both written and verbal, to interact with stakeholders.
• Excellent organizational and time management skills to meet strict deadlines.
• Ability to perform repetitive tasks with high accuracy in a structured environment.
• Willingness to work on-site and adhere to attendance policies for consistent performance.