Client And Community Associate

Overview

• Represent a healthcare organization, driving client acquisition and community engagement to enhance growth and presence.
• Build and maintain strong relationships with referral sources and community partners to foster collaboration and trust.
• Participate in community events, health fairs, and networking opportunities to promote organizational values and services.
• Collaborate with healthcare providers to establish impactful partnerships aligned with organizational goals.
• Ensure smooth onboarding experiences for new clients, focusing on satisfaction and retention.
• Stay informed about industry trends and local healthcare developments to identify strategic opportunities.
• Operate primarily in the field, with a flexible schedule tailored to meetings and community events.
• Contribute to the organization’s mission of delivering compassionate, high-quality care services to clients.

Key Responsibilities & Duties

• Develop and implement strategies to expand the organization’s community presence and client base.
• Identify and cultivate relationships with referral sources, including healthcare providers and community organizations.
• Conduct regular visits to referral partners to strengthen relationships and ensure alignment with organizational goals.
• Track and analyze leads, referrals, and conversion metrics to achieve growth objectives.
• Act as a liaison between referral sources, clients, and internal teams to ensure seamless communication and service delivery.
• Represent the organization at community events, networking functions, and health fairs to promote services.
• Identify and pursue partnership opportunities that align with organizational values and objectives.
• Provide feedback and insights to internal teams to enhance client satisfaction and service delivery.

Job Requirements

• Associate of Science degree required; certifications in healthcare or sales preferred.
• Proven experience in sales, ideally within healthcare or service-oriented industries.
• Familiarity with home care services, including private duty or skilled care, is advantageous.
• Exceptional networking, relationship-building, and communication skills are essential.
• Self-driven and goal-oriented, with the ability to work independently in the field.
• Valid driver’s license and reliable transportation are mandatory for field operations.
• Knowledge of local healthcare regulations and market dynamics preferred.
• Flexibility to work weekends or evenings as required by business needs.