Hospital System Director Of Patient Financial Services

Overview

• Lead patient financial services operations, driving efficiency and compliance within a healthcare organization.
• Develop and implement strategic policies to enhance revenue cycle management and service delivery.
• Collaborate with cross-functional teams to optimize billing and accounts receivable processes.
• Provide leadership and accountability for financial performance across multiple departments.
• Foster staff development through training programs and continuous feedback mechanisms.
• Monitor financial metrics and design tools for performance improvement.
• Ensure compliance with certifications, licensure, and quality standards.
• Contribute to strategic planning and execution of financial initiatives in healthcare.

Key Responsibilities & Duties

• Develop and oversee departmental goals, budgets, and performance standards aligned with organizational objectives.
• Evaluate and enhance service delivery methods to optimize costs and improve patient outcomes.
• Lead fiscal and technical activities to ensure efficient department operations and compliance.
• Implement policies and procedures to achieve departmental objectives and regulatory adherence.
• Direct centralized billing, collections, and cash management processes across organizational entities.
• Monitor accounts receivable metrics and develop tools for performance optimization.
• Foster staff development through educational training and performance feedback initiatives.
• Ensure all licensure, certifications, and quality standards are current and compliant.

Job Requirements

• Bachelor’s degree in Business Administration or related field required; Master’s degree preferred.
• 5-7 years of progressive experience in healthcare revenue cycle management required.
• EPIC PB & HB certifications required; advanced Excel knowledge and analytical skills essential.
• Proven track record of managing patient financial services as the sole leader.
• Strong leadership, organizational, and strategic thinking abilities.
• Extensive experience in EPIC revenue cycle operations and centralized billing required.
• Ability to develop and oversee departmental goals, budgets, and performance standards.
• Commitment to fostering staff development and ensuring regulatory compliance.