Medical Assistant

Medical Assistant Overview

• The Medical Assistant serves as a vital member of the healthcare team, assisting providers with clinical services and administrative tasks to ensure optimal patient care.
• Collaborates with healthcare professionals to deliver population health-focused care, guided by best practices and a commitment to excellence.
• Works under the supervision of the Practice Administrator and Nurse Manager to support patient treatment and care initiatives.
• Engages patients warmly, ensuring their needs are met while maintaining a professional and compassionate demeanor.
• Handles administrative tasks such as scheduling, insurance verification, and patient registration to streamline operations.
• Assists in direct patient care activities, including vital signs collection, phlebotomy, and diagnostic testing preparation.
• Utilizes electronic medical records systems effectively to document patient care and manage data integrity.
• Demonstrates professionalism and adherence to confidentiality standards, contributing to a supportive team environment.

Medical Assistant Key Responsibilities & Duties

• Warmly greet patients and guests, ensuring effective communication and timely assistance throughout their visit.
• Monitor patient flow and proactively resolve issues related to registration, check-in, and check-out processes.
• Schedule patient appointments accurately, verify insurance coverage, and manage referral coordination.
• Assist care teams with initiatives such as health outcome surveys and closing gaps in care.
• Perform direct patient care tasks under supervision, including vital signs, diagnostic tests, and specimen collection.
• Document patient care information in electronic medical records, ensuring accuracy and timeliness.
• Maintain effective communication with patients, families, and healthcare team members to ensure coordinated care.
• Demonstrate flexibility and initiative in completing assignments and supporting team objectives.

Medical Assistant Job Requirements

• High School diploma or GED required; Associate degree preferred for enhanced qualifications.
• Completion of an accredited Medical Assistant Program or eligibility to sit for certification exam within 18 months of hire required.
• Minimum 1 year of experience as a Medical Assistant in an ambulatory care setting required; 3 years preferred.
• Proficiency in navigating electronic medical records systems essential for effective documentation.
• Strong understanding of medical terminology and ability to recognize patient status data.
• Demonstrated customer service excellence and ability to communicate effectively with diverse patient populations.
• Flexibility to work onsite during varying hours, Monday through Friday, between 8 AM and 6 PM.
• Commitment to maintaining patient confidentiality and adhering to professional standards.